Front Office Department Head

5 days ago

Noida, Uttar Pradesh, India beBeeFrontOfficeManager Full time

Job Summary:

  • We are seeking a seasoned front office professional to oversee the smooth operation of our hotel's front desk.

The ideal candidate will possess excellent leadership skills, strong communication abilities, and a proven track record in delivering exceptional guest experiences.

Key Responsibilities
  • Spearhead the front office team, driving growth, development, and performance within the department.
  • Cultivate effective relationships with stakeholders, ensuring seamless interactions and enhancing overall guest satisfaction.
  • Develop and implement strategies to boost productivity, efficiency, and profitability within the front office.
  • Maintain accurate records, adhere to regulatory requirements, and ensure compliance with industry standards.

Requirements:

  • 8-10 years of experience in front office management, preferably in the hospitality sector.
  • Superb supervisory and managerial skills, with a hands-on approach and lead-by-example work style.
  • Demonstrated commitment to delivering outstanding guest service, coupled with a passion for the hospitality industry.
  • Able to think creatively, offering innovative solutions to complex problems and providing support when needed.
  • Strong integrity, with the ability to thrive in an environment demanding excellence, time, and energy.
  • Experience working with various IT systems and platforms.
  • Excellent communication skills, with the capacity to articulate ideas effectively.

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