Mobile Equipment Technician

1 week ago

Mahesana, India beBeeFieldService Full time
Field Service Engineer Job Description

We are seeking a skilled Field Service Engineer to provide on-site technical support to customers in the West zone.

  • On-site Technical Support: Attend to breakdown calls, complete installations and perform scheduled preventive maintenance at customer sites in designated areas.
  • Technical Expertise: Utilize your technical skills and troubleshooting abilities to resolve customer issues, provide training and demonstrations of products.
  • Sales and Revenue Growth: Actively promote service contracts and consumables to meet sales targets while maintaining strong contract retention rates and warranty conversion rates.

Key Qualifications:

  • Education and Experience: A Diploma or Engineering degree in any stream with a minimum of 4+ years of field service experience is required.
  • Language Skills: Fluency in Gujarati is essential. Strong analytical and communication skills are also necessary.

Job Responsibilities Include:

  • Attending to customer site visits for breakdown calls, installation and maintenance purposes.
  • Providing frontline technical support by utilizing problem-solving skills and product knowledge.
  • Supporting sales growth by promoting service contracts and consumables, while focusing on strong contract retention rates and warranty conversion rates.

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