Remote Troubleshooting Specialist

6 days ago

Nashik, Maharashtra, India beBeeRTWP Full time ₹ 9,00,000 - ₹ 12,50,000
Job Title

A Remote Troubleshooting Specialist is needed to provide real-time technical assistance via Nokia OSS and guide field crews during site activities.

This role is critical in ensuring smooth R&M execution, RTWP mitigation, KPI monitoring, and effective coordination with on-ground teams.

About the Role
  • Provide remote troubleshooting support for radio equipment issues.
  • Login to Nokia OSS for: RTWP logs, lock/unlock radios, parameter checks, and troubleshooting commands.
  • Guide crews to resolve RTWP imbalance, PIM issues, and uplink interference.
  • Support R&M troubleshooting – radios, baseband, RET, fiber, MW, and RF jumpers.
  • Coordinate with Carrier Switch team for software load, commissioning, and integration.
  • Monitor KPIs post-commissioning to validate site stability and performance.
Required Skills and Qualifications
  • Strong knowledge of 4G LTE & 5G NR technologies.
  • Proficiency with Nokia OSS operations.
  • Expertise in RTWP/PIM troubleshooting and external interference mitigation.
  • Hands-on experience with RET troubleshooting, RF paths, microwave links, and fiber.
  • Familiarity with spectrum analyzers and filters for interference hunting.
Benefits
  • Excellent problem-solving, coordination, and documentation abilities.
  • Strong English communication skills (spoken & written).
  • Proficiency in MS Excel, PowerPoint, Google Earth for reporting.

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