Quality Assurance and Customer Service Director
1 week ago
- Conduct thorough quality checks after sampling, suggest necessary changes, and provide final approvals.
- Oversee the approval of production quality, ensuring consistency with established standards, and perform quality inspections according to Standard Operating Procedures (SOPs).
- Introduce innovative methods to enhance and elevate existing quality standards.
- Explore and implement new technologies to improve production techniques and overall product quality.
- Manage manpower within the Quality Assurance and Customer Service departments, ensuring efficient team operations.
- Oversee and manage the customer service team, ensuring their performance aligns with company standards and customer expectations.
- 8+ years of experience in a similar role within the manufacturing or production industry.
- A graduation in a relevant field from a reputed institution.
- Strong attention to detail with a goal-driven personality and exceptional problem-solving abilities.
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Quality Assurance and Customer Service Director
3 weeks ago
Indore, Madhya Pradesh, India Brand Concepts Limited Full timeJob Title: Head/Senior ManagerJob Summary:We are seeking a seasoned and driven professional to lead our quality assurance efforts and oversee our customer service team. This role will ensure that our products meet stringent quality standards, and that customer concerns are addressed promptly and efficiently. The ideal candidate will bring innovative ideas to...
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Quality Assurance Director
5 days ago
Indore, Madhya Pradesh, India Stellaspire Full timeJob Title: Quality Assurance DirectorThe Quality Assurance Director at Stellaspire oversees the development and implementation of comprehensive quality assurance processes. This role involves collaborating with various stakeholders to establish and maintain a culture of quality throughout the organization.Key Responsibilities:- Develop and implement quality...
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Indore, Madhya Pradesh, India Brand Concepts Limited Full timeJob Title: Senior Director of Quality and Customer ExperienceAbout the RoleWe are seeking a seasoned Senior Director of Quality and Customer Experience to lead our quality assurance efforts and oversee our customer service team at Brand Concepts Limited.Key ResponsibilitiesThe ideal candidate will be responsible for conducting thorough quality checks after...
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Quality Assurance and Customer Service Leader
2 weeks ago
Indore, Madhya Pradesh, India Brand Concepts Limited Full timeJob Title: Head of Quality Assurance and Customer ServiceJob Summary: We are seeking an experienced and driven Head – Quality Assurance and Customer Service to lead our quality assurance efforts and oversee our customer service team. This role will ensure that our products meet stringent quality standards, and that customer concerns are addressed promptly...
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Quality Assurance and Customer Service Leader
3 weeks ago
Indore, Madhya Pradesh, India Brand Concepts Limited Full timeJob Title: Head/Senior ManagerJob Summary: We are seeking an experienced and driven Head – Quality Assurance and Customer Service to lead our quality assurance efforts and oversee our customer service team. This role will ensure that our products meet stringent quality standards, and that customer concerns are addressed promptly and efficiently. The ideal...
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Quality Assurance and Customer Service Leader
3 weeks ago
Indore, Madhya Pradesh, India Brand Concepts Limited Full timeJob Title: Head of Quality Assurance and Customer ServiceJob Summary: We are seeking a seasoned professional to lead our quality assurance efforts and oversee our customer service team at Brand Concepts Limited. The ideal candidate will have a strong background in quality management and customer service, with a proven track record of improving processes and...
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Quality Assurance and Customer Service Leader
3 weeks ago
Indore, Madhya Pradesh, India Brand Concepts Limited Full timeJob Summary:We are seeking a seasoned Quality Assurance and Customer Service professional to lead our quality assurance efforts and oversee our customer service team. This role will ensure that our products meet stringent quality standards, and that customer concerns are addressed promptly and efficiently. The ideal candidate will bring innovative ideas to...
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Quality Assurance and Customer Service Leader
3 weeks ago
Indore, Madhya Pradesh, India Brand Concepts Limited Full timeJob Summary:We are seeking an experienced and driven Head – Quality Assurance and Customer Service to lead our quality assurance efforts and oversee our customer service team. This role will ensure that our products meet stringent quality standards, and that customer concerns are addressed promptly and efficiently. The ideal candidate will bring innovative...
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Quality Assurance and Customer Service Leader
2 weeks ago
Indore, Madhya Pradesh, India Brand Concepts Limited Full timeJob Summary:We are seeking a highly skilled and experienced Quality Assurance and Customer Service professional to lead our quality assurance efforts and oversee our customer service team. This role will ensure that our products meet stringent quality standards, and that customer concerns are addressed promptly and efficiently. The ideal candidate will bring...
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Quality Assurance and Customer Service Leader
2 weeks ago
Indore, Madhya Pradesh, India Brand Concepts Limited Full timeJob Title: Head/Senior ManagerJob Summary:We are seeking an experienced and driven Head – Quality Assurance and Customer Service to lead our quality assurance efforts and oversee our customer service team. This role will ensure that our products meet stringent quality standards, and that customer concerns are addressed promptly and efficiently. The ideal...
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Head of Quality Assurance and Customer Service
2 weeks ago
Indore, Madhya Pradesh, India Brand Concepts Limited Full timeJob Summary: Brand Concepts Limited is seeking a seasoned Head – Quality Assurance and Customer Service to drive quality assurance efforts and oversee the customer service team. This role ensures products meet stringent standards, and customer concerns are addressed promptly and efficiently. The ideal candidate will bring innovative ideas to enhance...
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Quality Assurance Manager
3 weeks ago
Indore, Madhya Pradesh, India Brand Concepts Limited Full timeJob Title: Head of Quality Assurance and Customer ServiceWe are seeking an experienced and driven professional to lead our quality assurance efforts and oversee our customer service team at Brand Concepts Limited.Job Summary:The ideal candidate will bring innovative ideas to improve quality processes and enhance production techniques, while also managing the...
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Customer Service Manager
3 weeks ago
Indore, Madhya Pradesh, India Vivek Engineering And Electricals Full timeJob Summary: We are seeking a highly skilled Customer Service Manager to join our team at Vivek Engineering And Electricals. The successful candidate will be responsible for managing a team of representatives, overseeing the customer service process, and resolving customer complaints.Key Responsibilities:Manage a team of customer support representatives to...
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Customer Service Manager
3 weeks ago
Indore, Madhya Pradesh, India Vivek Engineering And Electricals Full timeJob DescriptionVivek Engineering And Electricals is seeking a highly skilled Customer Care Executive to join our team.Key ResponsibilitiesTeam Management: Lead a team of representatives providing exceptional customer support.Customer Service Process: Oversee the customer service process, ensuring timely and effective resolution of customer...
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Quality Assurance Manager
2 weeks ago
Indore, Madhya Pradesh, India Stellaspire Full timeJob SummaryThe Quality Assurance Lead will oversee the quality assurance processes at Stellaspire, ensuring a culture of quality throughout the organization. This role requires strategic thinking, leadership, and collaboration with stakeholders to establish and maintain quality standards.Key ResponsibilitiesDevelop and implement a comprehensive quality...
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Quality Assurance Specialist
3 weeks ago
Indore, Madhya Pradesh, India TaskUs Full timeJob Summary:We are seeking a Quality Assurance Specialist to join our team at TaskUs. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our services by completing audits and evaluations.Key Responsibilities:Audit calls, interactions, and transactions to ensure quality standards are metCoach teammates for performance...
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Quality Assurance Engineer
5 days ago
Indore, Madhya Pradesh, India Primathon Technologies Full timeAt Primathon Technologies, we are seeking an experienced Automated Software Quality Assurance Specialist to join our team. The ideal candidate will be responsible for developing and executing manual test cases to ensure product quality. Key responsibilities include:• Conducting tests before product launches to ensure software runs smoothly and meets client...
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Quality Assurance Specialist
4 days ago
Indore, Madhya Pradesh, India Par Formulations Full timeJob Summary:We are seeking a highly skilled Quality Assurance Specialist to join our team at Par Formulations. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our instruments and equipment, maintaining their calibration and maintenance records, and ensuring compliance with regulatory requirements.Key...
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Customer Service Team Lead
1 week ago
Indore, Madhya Pradesh, India Probiz Management Services pvt Full timeAs a key member of our team, you will play a vital role in delivering exceptional customer service at Probiz Management Services pvt. In this position, you will oversee the entire customer service process, ensuring that our clients receive prompt and effective solutions to their queries and concerns.Your primary responsibilities will include:Team Management:...
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Quality Assurance Automation Specialist
3 weeks ago
Indore, Madhya Pradesh, India Primathon Technologies Full timeJob Title: Quality Assurance Automation EngineerWe are seeking a highly skilled Quality Assurance Automation Engineer to join our team at Primathon Technologies. As a key member of our quality assurance team, you will be responsible for developing and executing manual test cases for our mobile, web frontend, and backend products to ensure product quality.Key...