Career Opportunity: Customer Care Operations Manager

2 weeks ago


Bengaluru, Karnataka, India beBeeCare Full time ₹ 15,00,000 - ₹ 28,00,000
Customer Care Operations Manager

This is a challenging opportunity for an experienced professional to lead our customer care operations and drive business growth.

Key Responsibilities:
  • Oversee daily customer care operations, ensuring high-quality service delivery.
  • Develop and implement strategies to improve customer satisfaction and retention rates.
  • Collaborate with internal teams to address customer issues and concerns.
  • Maintain accurate records of customer interactions and activities.
  • Analyze performance metrics to inform business decisions.
Requirements:
  • Bachelor's degree in Business Administration or related field.
  • Minimum 3 years' experience in customer-facing roles.
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a team environment.
What We Offer:
  • Friendly and dynamic work environment.


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