Chief Customer Advocate

2 days ago

Thiruvananthapuram, Kerala, India beBeeCustomer Full time ₹ 12,00,000 - ₹ 15,00,000

Product Support Lead

We are seeking an experienced Product Support Specialist to lead our customer support operations.

The ideal candidate will be a self-motivated professional who thrives in a dynamic environment, has a strong focus on customer satisfaction, and can effectively collaborate with cross-functional teams.

Key Responsibilities:

  • Foster a customer-centric culture within the support team.
  • Provide technical guidance to the support team and customers.
  • Lead and inspire a team of support professionals to achieve performance goals.
  • Conduct regular team meetings and training sessions to enhance skills and knowledge.
  • Identify and resolve complex technical & functional issues efficiently.

You will work closely with a talented team and have the opportunity to make a difference as we continue to grow and innovate.

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