Cloud Architect Specializing in Azure

4 days ago

Mysore, Karnataka, India beBeeCloudOperations Full time ₹ 12,00,000 - ₹ 18,00,000
Job Title: Cloud Operations Specialist

The role of this position is to implement, manage and support cloud deployments, systems and services ensuring high levels of availability, redundancy and business continuity.

Key Responsibilities:
  • Analyze security risks in assigned verticals, participating in high-value customer engagements.
  • Design and manage Virtual Machines, PaaS services such as Analytics, and automation in the Azure Cloud environment.
  • Lead and act as a subject matter expert for Azure platforms (IaaS, Intune/Autopilot, etc.) within the IT operations team.
  • Create deployment guides, standard operating procedures, and perform knowledge transfers to other members in the team.
  • Experience with performing backups, upgrading (patching), performance tuning, monitoring, alerting, deployments, and disaster recovery within the Azure cloud environment.
  • Implement and conduct weekly, monthly and quarterly health checks for the Cloud environment and all other integration platforms.
  • Perform system audits to ensure performance benchmarks are met, provide recommendations and roadmaps for future enhancements considering growth and optimization.
  • Maintain and update Cloud support policies, practices and methodologies.
  • Resolve support tickets within the ITSM platform tool; incidents, service requests, problem tickets and change requests.
  • Design, write and deliver scripts and automation code to improve the availability, scalability, reliability and efficiency of On-prem, Azure Cloud and application integration platforms.
  • Prevent problem recurrence through repeatable automated processing.
  • Review current toolsets and unlock capabilities not leveraged by the IT department.
  • Participate in process improvement discussions, identify bottlenecks/challenges and provide technical insights.
  • Assist in scoping and deployment of configuration management tools such as CMDB, Ansible, Puppet, etc., to improve efficiency and enhance the end-user experience.
  • Participate in POCs and projects focused on business transformation, including new technology deployment, ensuring uptime of systems and integration with different business systems.
  • Provide guidance and build documentation around the overall architecture and operations of technology.
  • Implement intake requests with utmost proficiency and a forward-looking approach.
  • Take ownership of assigned tasks, projects and drive to resolution; researching and escalating to the vendor as necessary.
  • Develop plans for system upgrades, enhancements and create architectural diagrams.
  • Manage, support and enhance Voice Platforms; MS Teams and Cisco UC suite of tools (UCCX/CUCM).
  • Participate in daily, weekly and monthly knowledge sharing sessions to guide technical skills enhancement for the Service Desk team.
  • Manage and support escalation requests from the Service Desk team.
  • Provide senior-level mentorship to Service Desk team members on daily issues.
  • Create and regularly update knowledge articles for the Service Desk team and the IT operations team to share knowledge.

This is an opportunity to leverage your expertise in cloud technologies and contribute to the success of our organization. If you're passionate about staying up-to-date with the latest industry trends and best practices, we encourage you to apply.

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