Senior Manager

20 hours ago

Solapur, Maharashtra, India beBeeLoan Full time ₹ 1,20,00,000 - ₹ 2,00,00,000
Lead Loan Operations Professional

This is a leadership role in our loan operations team. We are seeking an experienced and skilled individual to manage day-to-day operations, perform checking duties, and ensure accurate and timely processing of transactions.

About the Role:

This position is responsible for overseeing loan processing for India branches and servicing activities while ensuring operational efficiency, risk control, and adherence to regulatory requirements.

  • Manage a team of loan operations professionals, ensuring effective workload distribution and performance management.
  • Develop and implement process improvements, drive quality service delivery, and ensure adherence to regulatory requirements.
  • Collaborate with stakeholders across MUFG to ensure smooth transaction processing and customer satisfaction.
Key Responsibilities:
  • Process and Transaction Management: Oversee day-to-day operations and ensure accurate and timely processing of transactions.
  • Customer Service: Deliver exceptional customer service and respond to customer inquiries.
  • Team Leadership: Develop, mentor, and manage a high-performing loan operations team.
  • Process Improvement: Identify areas for improvement and develop and implement process enhancements.
Requirements:
  • Minimum 10 to 15 years of relevant experience in managing Loan Operations.
  • Strong PC skills (MS Office).
  • Extensive experience in Loan Products, static data maintenance process & customer data management.
  • Understanding various system applications used for Lending.
  • Hands-on experience in managing stakeholders, governance, and managing toll gates.

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