Senior Hotel Operations Director

7 days ago

Malappuram, Kerala, India beBeeManagement Full time ₹ 18,00,000

Job Opportunity: Senior Hotel Operations Director

Job Overview">

The ideal candidate will be a seasoned hospitality leader with extensive experience in directing high-performing hotel operations.

This senior leadership role demands strategic acumen, operational excellence, and the ability to foster effective relationships with government authorities and regulatory bodies.

The selected individual will play a pivotal role in ensuring business continuity, guest satisfaction, operational efficiency, and long-term profitability.

Key Responsibilities

  • Strategic & Operational Leadership
    • Lead the hotel's overall operations, ensuring seamless coordination between departments including Front Office, Housekeeping, Food & Beverage, Engineering, and Security.
    • Develop and execute business strategies aligned with the hotel's vision, brand standards, and financial goals.
    • Establish and monitor KPIs to maintain high standards of service delivery and operational efficiency.
  • Financial Oversight
    • Prepare and manage the annual operating budget, ensuring efficient use of resources.
    • Analyse financial reports and implement corrective measures where necessary to achieve revenue and cost targets.
    • Oversee procurement, vendor management, and inventory controls to minimize wastage and optimize value.
  • Guest Experience & Brand Management
    • Uphold and promote high standards of guest satisfaction, service excellence, and personalized experiences.
    • Monitor guest feedback, online reputation, and implement service recovery protocols where necessary.
    • Ensure the property maintains brand integrity and complies with brand standards and audit requirements.
  • Human Resource Management
    • Lead recruitment, induction, and training of hotel staff in line with operational requirements and brand expectations.
    • Build a high-performance culture that emphasizes teamwork, accountability, service, and continuous development.
    • Implement performance management systems and ensure employee engagement and retention.
Required Skills and Qualifications">

Bachelor's Degree or Diploma in Hotel Management or Hospitality Administration.

Minimum of 8-10 years of progressive experience in the hospitality industry, with at least 3–4 years in a senior leadership role such as General Manager, Resident Manager, or Executive Assistant Manager.

Prior involvement in the opening of a hotel or large-scale hospitality project is highly preferred.

Skills and Competencies:

  • Strong leadership, organizational, and decision-making capabilities.
  • Excellent communication, interpersonal, and negotiation skills.
  • Commercially astute with sound understanding of budgeting, forecasting, and revenue management.
  • High degree of integrity, professionalism, and cultural sensitivity.
  • Proficient in hospitality technology platforms (PMS, POS, CRM, etc.).
  • Fluency in English is mandatory; knowledge of local/regional languages is an asset.
Benefits">

Salary Range: ₹15-18 LPA

  • Hotel Operations Coordinator

    1 week ago

    Malappuram, Kerala, India beBeeOperations Full time ₹ 20,00,000 - ₹ 25,00,000

    Transform your career with a role in hotel operations support. This is an exciting opportunity to work behind the scenes, ensuring seamless event and training logistics for our global team.Job Description:We are seeking a detail-oriented individual to manage hotel and event logistics for training programs. Your responsibilities will include identifying and...

  • Senior Operations Director

    2 weeks ago

    Malappuram, Kerala, India beBeeOperations Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Job Title: Head of OperationsJob Summary:We are seeking a seasoned Operations Manager to lead our team and drive operational excellence in banqueting and catering services. The successful candidate will have a proven track record of delivering outstanding events, managing budgets, and driving business growth.About the Role:Oversee day-to-day operations for...

  • Senior Regional Operations Manager

    2 weeks ago

    Malappuram, Kerala, India beBeeOperations Full time ₹ 80,00,000 - ₹ 1,50,00,000

    Job TitleWe are seeking a seasoned Operations Director to lead our regional teams and drive business growth.The successful candidate will be responsible for overseeing the day-to-day operations of multiple properties, ensuring high service quality is delivered to guests, and working closely with hotel/hostel specific teams and other departments in the...

  • Hotel Operations Manager

    2 weeks ago

    Malappuram, Kerala, India beBeeHousekeeper Full time ₹ 15,00,000 - ₹ 20,00,000

    As a key team member, the Executive Housekeeper oversees daily housekeeping operations. This includes defining service standards and ensuring high comfort, hygiene, cleanliness and hospitality.The successful candidate will be responsible for maintaining cleanliness and sanitation of guest rooms, public spaces, restaurants and other hotel areas. They will...

  • Technical Operations Director

    6 days ago

    Malappuram, Kerala, India beBeeLeadership Full time ₹ 25,00,000 - ₹ 50,00,000

    **Job Title:** Technical Operations DirectorWe are seeking an accomplished leader to oversee our technical center, managing a team of professionals and driving operational excellence.Key Responsibilities:Lead and manage a technical center with expertise in strategy, delivery, innovation, and people management.Ensure timely high-quality delivery of projects...

  • Operations Director

    1 week ago

    Malappuram, Kerala, India beBeeoperations Full time ₹ 18,00,000 - ₹ 25,00,000

    Lead Operations ManagerWe are seeking an experienced and skilled operations leader to oversee our banqueting and catering services. The ideal candidate will have a strong background in event operations, team management, and logistical planning.Oversight of day-to-day operations for all banquet and catering functions.Collaboration with sales, culinary, and...

  • Operations Director

    2 weeks ago

    Malappuram, Kerala, India beBeeOperations Full time ₹ 11,33,000 - ₹ 12,16,000

    Job Title: Operations Director">The Operations Director is responsible for the smooth and efficient functioning of our organization's day-to-day activities. Key responsibilities include identifying bottlenecks and implementing solutions to optimize workflows and enhance productivity. This role also involves collaborating with various teams to facilitate...

  • Hotel Leader

    6 days ago

    Malappuram, Kerala, India beBeeHospitality Full time ₹ 18,00,000 - ₹ 21,00,000

    We are currently seeking a leader to join our team.Job Description:The successful candidate will be responsible for leading and supporting their team on a daily basis and ensuring the smooth operation of the hotel. They will be the representative person of our brand by delivering exceptional customer experiences and working closely with colleagues.The ideal...

  • Academic Operations Director

    6 days ago

    Malappuram, Kerala, India beBeeEducation Full time ₹ 15,00,000 - ₹ 20,00,000

    Academic Operations DirectorA prestigious academic institution is seeking a dedicated and experienced Academic Operations Director to oversee the educational operations of their organization.About the Role:Oversee the educational operations, managing faculty and ensuring high-quality education delivery.Develop and implement curriculum planning, coordinate...

  • Operations Director

    2 weeks ago

    Malappuram, Kerala, India beBeeProjectManagement Full time ₹ 7,20,000

    Job Title: Operations DirectorLead and oversee government survey projects in urban areas.Manage teams, coordinate field operations, ensure accurate reporting, and drive project efficiency.Key Responsibilities:Supervise and manage teams involved in the survey project.Monitor daily activities, ensure smooth execution of tasks, and resolve operational...