Leadership Position
2 days ago
We are seeking a skilled and experienced Technical Lead to join our team. The successful candidate will be responsible for leading the team from a technical perspective, providing IT support related to application environments and interfaces.
This includes diagnosis, resolution, root cause analysis of issues, identifying problem workarounds, and ensuring service requests are appropriately actioned according to performance targets.
The Technical Lead will also manage and provide technical support to core business application environments to ensure 24x7 availability.
Primary Responsibilities- Strategic Focus
- Operational Support: Ensure operational support and continuous improvement of infrastructure estate and processes for Development and Test environments up to Production level.
- Automation: Utilize automation, process efficiency, and appropriate tooling to reduce cycle times and improve reliability, audit, and traceability across system deployments.
- Process Standards: Consistently apply and improve upon process, best practice, and system build standards.
- Environment Management: Collaborate with DevOps to provide Development Teams with optimal environment conditions, minimizing obstacles and introducing automation where possible.
- Strong technical leadership skills and experience in managing teams.
- Excellent communication, collaboration, and interpersonal skills.
- Ability to diagnose complex technical issues and resolve problems effectively.
- Knowledge of ITIL and Agile methodologies is desirable.
- Opportunity to work on exciting projects and contribute to the growth of the organization.
- Competitive salary and benefits package.
- Professional development opportunities and training programs.
- The ideal candidate will possess excellent time management and prioritization skills, enabling them to handle multiple tasks simultaneously.
- They will be proactive, self-motivated, and able to work independently with minimal supervision.
- Experience with cloud-based platforms and technologies is highly desirable.
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