Senior Program Manager

5 days ago

Bengaluru, Karnataka, India beBeeInfrastructure Full time ₹ 14,40,000 - ₹ 2,13,44,000
Program Manager Role

Epsilon's infrastructure team is at the forefront of innovation, driving efficiency through pioneering technology across platforms and business verticals. From initial infrastructure needs to final deployment, the team provides end-to-end solutions for client-facing platforms.

The team supports all aspects of revenue-generating platforms and sets the architectural direction for enterprise deployments. By adopting the latest technologies, such as Cloud, Automation, and Artificial Intelligence, we're redefining our digital business and capturing new opportunities.

About the Role

We're looking for a driven and experienced program manager to join our Infrastructure organization in Customer Platforms & Technology Services (CPTS) at Epsilon. This role plays a critical part in managing and scaling infrastructure initiatives across data centers, public cloud environments, and enterprise platforms.

You will lead quarterly planning cycles, milestone definition, risk management, execution tracking, and stakeholder communication across multiple teams. You will prepare, analyze, and present program reports, and lead sprint ceremonies to ensure delivery against priorities.

Key Responsibilities

  • Lead cross-functional infrastructure programs across on-premises and cloud environments, including data center migrations, cloud enablement, automation, monitoring, and incident management platforms.
  • Drive quarterly infrastructure planning, ensuring prioritization aligns with business and technical outcomes.
  • Partner with engineering, security, and operations leads to define program goals, scope, timelines, and resource requirements.
  • Track key deliverables and milestones across multiple concurrent initiatives.
  • Identify and proactively mitigate program risks.
  • Provide clear, timely communication to executive stakeholders and engineering teams.
  • Improve execution discipline by driving adoption of best-in-class program and project management practices.
  • Facilitate cross-functional alignment on priorities, dependencies, and deliverables.
  • Maintain program documentation in Confluence and ensure visibility of decisions, risks, blockers, trade-offs, and releases.

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