Senior Banking Operations Leader

1 day ago


India HDFC Bank Limited Full time

About the Role

HDFC Bank Limited is seeking a Senior Banking Operations Leader to drive growth, profitability, and customer satisfaction within the Retail Banking segment.

Key Responsibilities

  • Lead a high-performing team and manage branch profitability, ensuring exceptional service and effective customer relationship management.
  • Own underperforming RMs based on key performance indicators like income, credit cards, digital, retail assets, business assets, insurance, and CASA units.
  • Develop strategies to achieve ambitious financial targets, boost revenue growth through sales strategies, cross-selling, and upselling of financial products and services.
  • Making key decisions while fostering a strong customer-centric culture and ensuring compliance with regulatory requirements.
  • Monitor and manage branch financial performance and expenses efficiently, optimizing resource utilization and controlling costs.

Requirements

  • A bachelor's or master's degree in any field.
  • At least 8 years of experience in banking sales, preferably in a leadership role.
  • Excellent communication skills are essential for success in this position.

Compensation Package

The estimated annual salary for this position is ₹25 lakhs - ₹35 lakhs (₹2.08 million - ₹2.91 million USD), depending on qualifications and experience. The exact compensation will be discussed during the hiring process.



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