Voice Support Associate

5 days ago


Chennai, Tamil Nadu, India CAPTALENT HR Full time

We are seeking an Excellent English communication skill holder to join our team at CAPTALENT HR.

About the Job:

The role of Business Associate involves handling customer inquiries and resolving issues via phone calls.

Key Responsibilities:

  • Manage customer interactions with a high level of professionalism and empathy.
  • Resolve customer complaints and concerns in a timely and effective manner.
  • Work collaboratively with internal teams to achieve business objectives.

Requirements:

  • Bachelor's degree in any field (Arts, Science, Engineering, or Post-Graduate).
  • Excellent English communication skills, both written and verbal.
  • Able to work flexible shifts, including day shifts and rotational week-offs.


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