SAP Cloud Systems Support Specialist

2 days ago

Gandhinagar, Gujarat, India beBeeExpert Full time ₹ 90,00,000 - ₹ 1,25,00,000
Job Title: SAP S/4HANA Cloud ExpertWe are seeking experienced SAP professionals to support our client in delivering high-quality 2nd and 3rd level support. The focus will be on Incident and Service Request Management, including small-scale change implementation across key SAP modules under RISE and GROW.
  • Main Responsibilities:
  • Provide 2nd and 3rd level support for SAP S/4HANA Cloud systems under RISE and GROW.
  • Manage Incidents and Service Requests, including investigation, resolution, and communication with stakeholders.
  • Execute minor change requests and small-scale enhancements with the help of technical teams.
  • Perform user administration tasks: user creation, deactivation, and permission assignments.
  • Manage transport imports in the cloud landscape.
  • Support and maintain SAP modules: FI/CO, MM/SD, SD/WM, PP/SD/MM, MM/WM including 24/7 on-call support.
  • Document solutions and contribute to a knowledge base for efficient recurring issue resolution.

Required Skills and Qualifications:

  • Proven experience in SAP environments.
  • Deep understanding of RISE with SAP and GROW with SAP programs.
  • Expertise in at least 2 of the listed modules, with working knowledge of the remaining.
  • Strong familiarity with SAP Public Cloud support processes including Incident/Request/Change Management.
  • Hands-on experience with transport management and user/authorization handling in the public cloud.
  • Ability to work in a 24/7 on-call rotation (specific to WM).

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