Site Reliability Engineer

4 days ago

Gurgaon, Haryana, India Majid al futtaim Full time

Job Title: Technical Lead - Platform Engineering

Job Summary: We are looking for a highly skilled Technical Lead - Platform Engineering to join our team at Majid Al Futtaim. As a Technical Lead, you will play a key role in leading our Platform Engineering team from a technical perspective. This includes defining, implementing, and maintaining Platform Engineering Best Practices across Business Functions and Business Verticals.

Main Responsibilities:

  • Lead the implementation of critical platform enhancements
  • Mentor and guide mid-level engineers
  • Develop programs to scale mentorship and knowledge-sharing initiatives
  • Collaborate with leadership on shaping the overall technology strategy
  • Contribute comfortably on all verticals of SRE Infrastructure as a code, Logging, Monitoring, Security, CICD, developers Empowerment, Costing
  • Handle, drive all critical P0 and do the RCA and ensure the availability
  • Technically mentor the team, drive innovation
  • Lead capacity planning initiatives, collaborating with cross-functional teams to optimize infrastructure resources
  • Own upgrades and maintenance of critical Platform Components like Kubernetes, Istio, DB's, Kafka
  • Take a leadership role in incident response, ensuring rapid and effective resolution of critical issues
  • Lead and participate in the design and implementation of software architecture to ensure system reliability and performance
  • Innovate and identify bottlenecks and drive the PoC with team members
  • Lead the design and implementation of platform solutions
  • Think reliability first for each infra component but still need some help/validation in looking at the long-term picture
  • Contribute to the establishment of best practices
  • Participate in on-call rotations, responding promptly to production outages, and providing operational support to ensure seamless system functionality
  • Contribute to the continuous monitoring and maintenance of system performance, proactively identifying and addressing potential issues
  • Utilize analytical skills to meticulously analyze and debug software application issues, demonstrating the ability to identify root causes and implement robust solutions
  • Efficiently troubleshoot basic platform-related problems, ensuring quick and effective resolution to minimize impact on operations
  • Proactively identify opportunities for process improvement and efficiency gains within the platform engineering domain

Requirements:

  • Bachelor's degree in Computer Science, Software Engineering, or a related field
  • Minimum experience: 7-9 years of experience in related function
  • Substantial experience in platform engineering
  • Define and implement advanced automation strategies, leveraging cutting-edge tools and technologies
  • Proven expertise in designing large-scale platforms
  • Strong hold with highest proficient with domains containerization (Docker, Kubernetes)
  • Identify opportunities for efficiency gains and implement strategies for continuous improvement
  • Proven experience in setting up Kafka, Elastic Search Infrastructure from scratch
  • Contribute significantly to the architectural design of systems, ensuring they meet the highest standards of reliability, scalability, and performance
  • Strong communication and collaboration skills
  • Strong understanding with cloud platforms (AWS, Azure, GCP)
  • Strong expertise in cloud design and help development teams implement architectures with best practices
  • Strong experience with database administration like perform database administration tasks including automation, performance monitoring and tuning and query optimization and data archiving, indexing strategies
  • Strong experience in developing Helm charts, Custom resource Definitions, Advanced tooling for Kubernetes
  • Demonstrated experience in advanced CICD like reducing build time, deployment time and DORA metrics for deployments
  • Demonstrated experience in developing SLI, SLO dashboards per business vertical and maintaining overall SLI
  • Extensive experience in platform engineering
  • In-depth knowledge of cloud services and infrastructure as code
  • Strong leadership and communication skills
  • Strong experience in delivering highly available, fault-tolerant solutions
  • In-depth knowledge on Kubernetes advance concepts, Istio - Service Mesh and Load Balancing
  • Able to understand technical opportunities and easily translate them into software requirements
  • Knowledge of e-commerce ecosystem and value chain from both a business and a technical standpoint
  • Effective verbal and written communication skills for collaborating with team members; expertise in converting technical messages into clear messages that outline why change is needed that appeals to key business personas and non-technical stakeholders
  • Strong ability to articulate the big picture with or without details and work in ambiguous situations
  • Strong business communication and presentation skills
  • Strong English language skills (Speaking, Reading and Writing) with exceptional business writing, Arabic is a plus

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