Cloud Security Expert

3 days ago

Vizag, Andhra Pradesh, India beBeeSecurity Full time ₹ 8,00,000 - ₹ 15,00,000
Job Title: Zscaler Security Administrator

About the Role

This role plays a vital part in ensuring secure and compliant connectivity for designated client environments. As a key member of our Cybersecurity Services team, you will have a strong understanding of Zscaler technologies (ZIA, ZPA, ZDX), Zero Trust cybersecurity principles, and experience in managing cloud-based security platforms in enterprise settings.

We are looking for an experienced professional with a proven track record in managing Zscaler or similar cloud-based platforms, preferably in a client-facing or MSSP environment.


Main Responsibilities
  • Policy Administration: Maintain and update Zscaler security policies, access controls, and authentication settings to ensure alignment with organizational standards and compliance frameworks.
  • System Monitoring & Reporting: Continuously monitor Zscaler dashboards for alerts, anomalies, and performance metrics, providing clients with regular reports on threat activity, usage trends, and compliance status.
  • User Support & Issue Resolution: Provide user support for Zscaler-related issues, collaborating with IT teams to resolve connectivity, access, and policy-related problems. Escalate complex issues as needed.
  • Documentation & Change Management: Maintain detailed documentation including configuration records, troubleshooting guides, network diagrams, and change logs, ensuring all updates follow change management protocols.
  • Client Engagement & Coordination: Participate in client meetings, status calls, and planning sessions, communicating technical updates, policy changes, and recommendations clearly and professionally. Liaise with client IT teams, cybersecurity personnel, and vendors to ensure smooth operation and integration of Zscaler solutions.
  • Compliance & Audit Support: Support client compliance initiatives by ensuring Zscaler configurations align with regulatory frameworks (e.g., NIST, GDPR). Assist with audit preparation and evidence collection.
  • Platform Maintenance & Updates: Stay informed about Zscaler product updates and coordinate implementation of new features or integrations, recommending improvements based on evolving security needs and operational efficiency.

Required Skills and Qualifications
  • Bachelor's degree in IT, Computer Science, Cybersecurity, or any related field.
  • Minimum 4 years in IT security administration.
  • Hands-on experience managing Zscaler or similar cloud-based platforms is essential.

Benefits

This role offers a unique opportunity to work with cutting-edge security technologies and collaborate with clients to improve their cybersecurity posture.

We are looking for an individual who is passionate about delivering exceptional customer service and has excellent communication skills.


Others

The ideal candidate will have a strong passion for learning and staying up-to-date with the latest security threats and technologies.

Please note that this role requires the ability to work in a fast-paced environment and adapt to changing priorities and deadlines.


Certifications and Soft Skills
  • Zscaler certifications (ZCCA-IA, ZCCA-PA) or equivalent security credentials preferred.
  • Strong client communication skills are essential.
  • Ability to work in US time zone and adapt to client needs.

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