Medical Receptionist Position

24 hours ago

Thāne, Maharashtra, India beBeeCommunication Full time ₹ 3,00,000
Front Desk Coordinator Role

Key Responsibilities:

  • Greet patients and visitors in a professional, courteous, and friendly manner.
  • Schedule, confirm, and manage patient appointments using clinic or hospital software.
  • Answer incoming calls, handle inquiries, and transfer calls to appropriate departments.
  • Register new patients, update patient records, and verify insurance or payment details.
  • Coordinate with medical staff for smooth patient flow.
  • Maintain cleanliness and order at the front desk reception area.
  • Collect consultation fees, generate receipts, and maintain billing records.
  • Handle patient complaints and resolve minor issues or escalate appropriately.
  • Assist with filing, scanning, and organizing medical records and reports.
  • Maintain confidentiality of patient information in accordance with hospital policies.

Required Skills and Qualifications:

  • Good communication skills, verbal and written, in English and local language.
  • Basic computer knowledge and experience with hospital management software.
  • Polite, presentable, and patient-friendly attitude.
  • Organizational skills and ability to multitask.
  • Time management and teamwork.

Benefits:

  • Full-time, permanent position available.

Others:

  • Work location: In-person role requiring presence in the office or clinic setting.

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