Desktop Technical Specialist

2 days ago


Ahmedabad, Gujarat, India beBeeHelpDesk Full time ₹ 60,00,000 - ₹ 80,00,000

Job Role: Junior Desktop Support Engineer

Key Responsibilities:

  • Provide excellent communication skills to clients.
  • Work on BMC Remedy tool with a strong understanding of its features and functionality.
  • Be flexible and adaptable, working in shifts (24*7) or US Shifts.
  • Collaborate effectively as a team player, showcasing a willingness to learn and drive results.
  • Possess knowledge of SolarWinds monitoring tool, which is an advantage.
  • Have experience working with remote support tools, also an advantage.
  • Develop expertise in Windows OS & desktop troubleshooting skills.

Qualifications:

Hold a Diploma/Certificate in Information Technology or a Regular degree/diploma in Information Technology, B.E, B. Tech, BCA / MCA, BSCIT. Preference will be given to candidates with relevant qualifications.



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