Digital Transformation Specialist

6 days ago


Mumbai, Maharashtra, India Thermo Fisher Scientific Full time
Job Title: IT Business Partner, Commercial Ops

Thermo Fisher Scientific is seeking a highly skilled IT Business Partner to join our Commercial Ops team. As an IT Business Partner, you will be responsible for driving digital transformation and business insights projects that align with the company's vision and mission.

Key Responsibilities:
  • Develop and implement digital transformation plans aligned with organizational goals.
  • Lead digital transformation initiatives to improve operational efficiency and drive business growth.
  • Implement data-driven initiatives for digital optimization across various groups and functions.
  • Champion a culture of continuous digital improvement within the organization.
  • Use strong data analysis and interpretation skills to support informed decision-making and long-term planning.
  • Display the ability to effectively communicate and manage collaborators, promoting seamless partnership across different functions.
  • Collaborate with business leaders, IT delivery teams, customers, and vendors to understand the current state and desired outcomes of digital transformation projects.
  • Conduct research, analysis, and modeling to identify gaps, risks, and opportunities in existing and proposed solutions.
  • Participate in various stages of the project lifecycle, including strategy, design, implementation, evaluation, and delivery.
  • Focus on B2B commerce, CRM, and surrounding systems such as dealer management apps and workflow tools for Order to Cash.
  • Collaborate with global IT, local IT teams, and partners to roll out global projects for India & South Asia.
  • Independently perform gap analysis and propose solutions for new requests, ensuring progress and delivery quality.
  • Adaptability to thrive in a fast-paced and constantly evolving environment.
Technical Skills:
  • Good understanding of the concepts of SOAP and REST services both XML and JSON message formats.
  • Create designs and be responsible for the implementation of enterprise integration capabilities between various heterogeneous systems including e-commerce platforms, Data lakes, SAP, E1, SFDC, etc.
  • Good to have hands-on experience in cloud integration, API management, workflow automation, and analytics integration.
  • Proficiency in data analysis, data visualization, process mapping, and project management.
  • Strong data analysis and visualization skills to collect, organize, and present data in a meaningful way.
  • Process mapping skills to document and optimize workflows and interactions of business processes.
  • Project management skills to plan, implement, and monitor project activities and work.
  • Good to have experience with data visualization tools such as Tableau or Power BI.
  • Proficiency in process mapping tools such as Miro, and MS-Visio.
  • Familiarity with project management tools such as Jira.
  • Knowledge of digital platforms such as cloud computing, e-marketplace (SAP Ariba, Coupa), mobile apps, or artificial intelligence.
Qualifications & Experience:
  • Bachelor's / Master's degree in IT/ MBA in business and technology management
  • 7-10+ years of functional experience in driving digital & data projects and understanding of business operations including knowledge of key performance indicators.
  • Agile certification, such as Certified Scrum Master (CSM) or PMI Agile Certified Practitioner (PMI-ACP).
  • Critical thinking skills to align digital transformation and data initiatives with the organizational vision and mission.


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