Digital Transformation Specialist

4 weeks ago


Mumbai, Maharashtra, India Walking Tree Full time

Job Title: Digital Transformation Specialist

Job Summary:

We are seeking a highly skilled Digital Transformation Specialist to join our team at Walking Tree. As a key member of our Digital Transformation & Insights team, you will play a pivotal role in shaping the digital future of our luxury jewelry brands, Unsaid and Aneka.

Key Responsibilities:

  • Establish a clear line of communication and collaboration between different functions such as UX/UI designers, developers, QA engineers, cataloging, analytics, and digital marketing to drive them toward the common brand objectives.
  • Tackle open-ended problems with strategic thinking and creativity, proposing and implementing solutions that contribute to the brand's digital advancement.
  • Monitor, analyze, and report on key eCommerce and digital marketing metrics, leveraging key insights to promote data-driven decision-making and drive growth.
  • Act as the brand teams' primary point of contact within the Digital Transformation & Insights team to deliver digital solutions that drive business change and improve customer experiences for our brands.
  • Partner with the brand teams to understand their business requirements and bridge any gaps between the groups to ensure the delivery of a final solution.
  • Manage external agencies, freelancers, and in-house specialists to deliver projects on time and within budget.
  • Play a key role in implementing and maintaining the company's digital systems, marketing, and technology, including websites, performance marketing on Google & Facebook Ads, digital analytics, email marketing, and platforming and automation.
  • Stay up-to-date with digital trends and technologies and continuously seek opportunities to innovate and improve our digital offerings.

Requirements:

  • Demonstrated ability to communicate complex technical concepts clearly and effectively to non-technical stakeholders, ensuring understanding and alignment at all levels of the organization.
  • Bachelor's degree in a relevant field (Computer Science, Marketing, Business Administration, etc.).
  • At least 2 years of relevant experience in product management, digital operations, digital marketing, or a related field.
  • Strong website development, eCommerce, performance marketing, and digital analytics knowledge.
  • Excellent presentation and analytical skills.
  • Ability to lead and manage a team of digital specialists.
  • Fluency in English and excellent written and verbal communication skills.

Benefits:

We offer a wide range of benefits to support our team, including:

  • Competitive salary and performance-based bonuses.
  • Flexible working hours that cater to the Digital team's specific needs.
  • Professional development and continuous learning opportunities, including workshops, seminars, and conferences.
  • Opportunities for internal growth and promotions within the company.
  • Employee discount on company products and merchandise.
  • Regular team-building activities and social events to foster a sense of community and camaraderie.


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