
Business Account Assistant
2 weeks ago
We are seeking a highly motivated Business Account Assistant to join our customer onboarding and account servicing team.
About Us
Our comprehensive society management platform streamlines daily operations for residential complexes by integrating features such as visitor management, payments, facility bookings, staff tracking, and complaint management all in one app.
Key Responsibilities
- Assist in the onboarding of new societies and clients onto our platform.
- Act as a liaison for operational queries from society committee members and residents.
- Coordinate with internal departments for issue resolution and project execution.
- Monitor usage, engagement, and adoption metrics post onboarding.
- Support documentation, client reporting, and data management tasks.
- Assist senior account managers in day-to-day client servicing and escalation handling.
Requirements
- A graduate or final-year student in any discipline (operations/business background preferred).
- Strong communication and problem-solving skills.
- Detail-oriented and process-driven mindset.
- Proficiency in MS Excel, Google Sheets, and documentation tools.
- Ability to learn and adapt quickly in a fast-paced environment.
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