Voice Trainer

8 hours ago

Ahmedabad, Gujarat, India beBeeVoice Full time ₹ 40,00,000 - ₹ 80,00,000

We are seeking a highly skilled Voice Trainer to join our team in Mangalore. As a VNA Trainer, you will be responsible for delivering training sessions on voice and accent neutralization, communication skills, and soft skills.

Key Responsibilities:

  • Design and deliver customized training interventions to meet the needs of new hires and existing staff.
  • Facilitate New Hire Training (NHT) batches on communication, language, culture, and customer handling skills.
  • Coach agents on pronunciation, grammar, clarity, fluency, and overall customer interaction etiquette.
  • Develop and update training content, modules, and materials based on business needs.

The ideal candidate should have experience in contact center operations and possess excellent communication and interpersonal skills. We are looking for a proactive and results-driven individual who can make a positive impact on our team.

Required Skills and Qualifications:

  • 2-3+ years of experience in contact center operations.
  • Excellent communication and interpersonal skills.
  • Ability to design and deliver effective training sessions.
  • Experience with voice and accent neutralization, communication skills, and soft skills training.

Benefits:

  • Rotational shifts.
  • Opportunities for professional growth and development.
  • A supportive and collaborative work environment.

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