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IT Asset Management Consultant
3 weeks ago
We are seeking a skilled professional to manage and optimize our IT asset lifecycle using the ServiceNow platform.
The ideal candidate will have experience implementing and maintaining ServiceNow Hardware Asset Management and Software Asset Management modules, ensuring compliance, cost optimization, and efficient asset tracking.
Main Responsibilities:
- Implement and maintain the ServiceNow HAM module.
- Manage asset lifecycle from procurement to disposal, ensuring accurate tracking of hardware assets.
- Establish workflows for asset requests, approvals, deployments, and returns.
- Maintain an accurate Configuration Management Database (CMDB) for hardware assets.
- Develop asset audit processes to ensure data accuracy and compliance.
Key Skills and Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience).
- 5-7 years of experience in IT Asset Management.
- Hands-on experience with ServiceNow HAM and SAM processes & modules.
- Knowledge of ITIL processes, especially asset and configuration management.
- Experience with CMDB configuration and management.
- Create and manage custom scripts, workflows, and integrations using JavaScript and other relevant languages.
- Implement and configure SAM and HAM modules to meet organizational needs.
- Integrate ServiceNow with external systems via REST, SOAP, JDBC, and other technologies.
Certifications (Preferred):
- ServiceNow Certified Implementation Specialist – HAM or SAM.
- ITIL Foundation Certification.
- Certified Asset Management Professional (CAMP) or similar.