Sitecore Developer, Managed Services Specialist
4 weeks ago
Join a global team of experienced Application and Infrastructure engineers at Horizontal Digital.
About the RoleKey Responsibilities:
- Analyze error logs and review inherited code to determine the root cause of issues reported by the client.
- Communicate directly with clients or team members regarding findings and recommendations using systems like Jira Service Desk and Microsoft Teams.
- Work directly with the client on system enhancements and bug fixes on a per-ticket basis.
- Educate yourself on a variety of different clients, their industries, and their codebases to offer solutions in the moment and forward-thinking recommendations.
- Develop your experience with tools, technologies, and platforms like Sitecore, Coveo, Solr, Contenful, Order Cloud, Azure Cloud, AWS, JSS, and a variety of custom solutions.
- Participate in a weekly on-call rotation with all other team members.
Key Requirements:
- A collaborative individual who is not afraid to work directly with team members or leaders in pursuit of high-quality solutions.
- A driven self-starter interested in expanding their knowledge base and will make good use of learning materials during downtime.
- A friendly and communicative partner for our clients who understands that not all clients are as technically oriented as yourself.
- An analytical engineer who does not shy away from difficult problems and prides themselves in fully understanding the situation faced before providing a recommended solution.
Horizontal Digital is an equal opportunities employer and welcomes applications from all qualified candidates. We are committed to providing a diverse and inclusive work environment.
Minimum 6 years of experience with .NET and C# is required. Experience with Azure DevOps, GitHub, or other code repository tools, MVC development patterns, Sitecore, Azure Cloud, and/or AWS is a plus.
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