Strategic Quality Management Expert

4 days ago

Chennai, Tamil Nadu, India beBeeQualityManagement Full time ₹ 15,00,000 - ₹ 20,00,000

We are seeking a highly experienced and skilled Strategic Quality Management Expert to design, implement, and oversee the organization's comprehensive Quality, Security, and Compliance programs.

Job Description

The ideal candidate will have extensive expertise in managing ISMS, QMS, HITRUST, SOC, PCI-DSS, and BCMS frameworks. This leadership role is crucial for leading internal audits, interfacing with external auditing bodies, ensuring regulatory compliance, and maintaining client trust through proactive governance and communication.

Key Responsibilities
  • Framework Management: Develop, maintain, and improve QMS and ISMS frameworks in alignment with industry standards (ISO 9001, ISO 27001, PCI-DSS, SOC, and BCMS).
  • Audit and Compliance: Plan, manage, and execute internal audits. Interface with external auditing bodies for certifications and compliance reviews. Lead audit preparation, execution, and follow-ups. Ensure compliance with security and quality requirements specific to the healthcare BPO and Revenue Cycle Management industry.
  • Risk Management: Oversee risk assessments and implement appropriate risk mitigation measures.
Required Skills and Qualifications
  • Comprehensive knowledge of QMS, ISMS, HITRUST, SOC, PCI-DSS, and BCMS frameworks.
  • Skilled in conducting internal/external audits and coordinating with external auditing bodies.
  • Strong communication and interpersonal skills for managing client relationships.
  • Ability to manage multiple projects, timelines, and compliance deliverables.
  • Demonstrated ability to lead teams and work effectively across functions.
  • Strong stakeholder management skills with the ability to build trust and rapport.
Benefits

This leadership role offers opportunities for professional growth and development in a dynamic and challenging environment. The successful candidate will have the opportunity to make a significant impact on the organization's quality, security, and compliance programs.

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