Quality Assurance Manager
2 days ago
- Responsible to ensure the required number of evaluations i.e., Quality, CSAT, Complaints etc. are completed as agreed with operations and Clients
- Administers the feedback and Coaching process is documented and in line with the compliance and operational requirements
- In charge of maintaining evaluations completed by the quality team in the central data base as defined by operations/clients
- Report performance and statistics through daily and weekly reports submitted to the Quality Team and Operations.
- Ensure that regular Gauge RNR & Calibrations are conducted with Internal operations team to maintain level of knowledge of the supervisory staff
- Ensures that all relevant staff understand the compliance expectations, Quality guidelines and Complaints management processes
- Gauging effectiveness of daily/weekly briefings and cascading updates to all on the operations floor by conducting dipstick checks on a regular basis.
- Prepare/reviews reports based on the quality scores of the advisors.
- Provide analysis on areas of opportunity and action plans to improve performance
- Ensures there is a thorough audit mechanism to gauge effectiveness of Quality monitors. Monitors completed need to be within the given level of variance set by the business/clients
- Aligning quality analysts to respective teams to ensure the daily / weekly / monthly quality activities are covered with all operational teams
- Administers shift timings & leaves for the Quality team in line with operational and client requirements
- Responsible to create presentations displaying metric performance/strategic initiatives/Updates as and when required
- Expected to attend and represent WBR/MBR with clients/operations for respective processes as and when delegated by respective managers
- Needs to ensure that Quality certifications / recertification is completed as agreed with operations / clients
- Ensures respective Quality Analysts complete their monthly activities i.e. Quality Calibration, Process Knowledge Test, Gauge RNR & any other activity required for the specific process.
- Participates in Process Level Con calls with Clients & Operations to understand requirements leading to actions that meet the process requirements & client expectations
- Ensuring that regular updates and reports are sent to the Operations Team (Operations Manager, Team managers, Team Leaders) & respective Stakeholders
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Manager Quality Assurance
4 weeks ago
Chennai, Tamil Nadu, India Super Management Consultants Full timeJob DescriptionJob Description:- Quality Policy Management: Maintain quality policy and achieve quality objectives of the company- Team Adherence to Quality Standards: Ensure that teams adhere to all quality standards and procedures- Control Plan, FMEA, and PPAP: Prepare control plans, FMEA, and PPAP for new and existing components- Quality Assurance Review:...
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Quality Assurance Manager
1 day ago
Chennai, Tamil Nadu, India Prym Fashion Global Full timeIntroduction: Prym Fashion (India) Private Limited, located in Thirumazhisai, Chennai, Tamil Nadu, is looking for a Manager - Quality Assurance to be a part of their team. The work will be based out of Chennai for the division, Prym Fashion. PF belongs to the Prym Group, based in Germany since 1530, and having locations throughout the world. Job Summary: Job...
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Quality Assurance Manager
2 days ago
Chennai, Tamil Nadu, India Prym Fashion Global Full timeIntroduction:Prym Fashion (India) Private Limited, located in Thirumazhisai, Chennai, Tamil Nadu, is looking for a Manager - Quality Assurance to be a part of their team. The work will be based out of Chennai for the division, Prym Fashion. PF belongs to the Prym Group, based in Germany since 1530, and having locations throughout the world.Job Summary:Job...
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Lead Quality Assurance Manager
4 hours ago
Chennai, Tamil Nadu, India beBeeQuality Full time ₹ 80,00,000 - ₹ 1,50,00,000Lead Quality Assurance Manager\Job Description:- We are seeking an experienced and certified Aircraft Maintenance Engineer (AME) to lead our Quality function, responsible for developing and managing a robust Quality Management System (QMS) aligned with DGCA regulations and international aviation standards.- This leadership role is critical in ensuring the...
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Quality Assurance Specialist
3 days ago
Chennai, Tamil Nadu, India Datamark, Inc. Full time ₹ 6,00,000 - ₹ 12,00,000 per yearPosition Overview:The Quality Assurance Specialist for Back Office assists in the provision of consistent quality auditing services through the monitoring of the back office workforce. This position represents, communicates and maintains the standards of quality assurance, in all aspects, and serves as a third-person arbiter of transaction monitoring...
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Quality Assurance Manager
5 days ago
Chennai, Tamil Nadu, India beBeeQuality Full time ₹ 18,00,000 - ₹ 24,00,000Key Assurance & Regulatory Compliance">- Develop and implement a Quality Management System (QMS) ensuring compliance with regulatory requirements. This includes maintaining records, managing internal and external audits, and establishing quality goals.Manufacturing, Storage & Distribution Oversight:- Ensure that manufacturing, labelling, warehousing, and...
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Quality Assurance Expert
2 days ago
Chennai, Tamil Nadu, India beBeeQuality Full time ₹ 12,00,000 - ₹ 15,00,000We are seeking a highly skilled Quality Assurance Manager to oversee our quality assurance processes, conduct regular audits and implement quality control measures that drive business success.Responsibilities:Develop and maintain comprehensive quality documentationProvide training and coaching on quality procedures to staff membersCollaborate with other...
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Quality Assurance Manager
1 day ago
Chennai, Tamil Nadu, India beBeeQuality Full time ₹ 80,00,000 - ₹ 1,20,00,000Job Title: Quality Assurance ManagerThis is a challenging role that requires an individual with strong leadership skills to ensure quality standards are met.The successful candidate will be responsible for implementing and maintaining QA/QC policies and procedures, conducting regular audits, and ensuring compliance with industry standards.Promote a culture...
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Quality Assurance Officer
2 weeks ago
Chennai, Tamil Nadu, India Seven Consultancy Full timeJOB DETAILS 1 Review & preparation of MES & other GMP Software Qualification Documents.2 Preparation of URS, GxP Risk Assessment, Qualification protocols (OQ, PQ), RTM, VSR.3 Review URS, RA, Design documents, qualification document.4 Handling of post implementation changes documents.5 Execute OQ and PQ.6 To prepare compliance report for internal / external...
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Quality Assurance Director
4 days ago
Chennai, Tamil Nadu, India beBeeQuality Full time ₹ 9,00,000 - ₹ 12,00,000Job Description:We are seeking a highly skilled and experienced Quality Assurance (QA) professional to lead our PMO function. As a seasoned PMO Lead/QA Manager, you will be responsible for demonstrating expertise in quality assurance methodologies, tools, and frameworks.The ideal candidate will have 10+ years of experience in QA and at least 2-3 years in a...