
Operations Manager
2 weeks ago
We are seeking an experienced and highly analytical Business Operations Specialist to drive operational excellence, ensure data accuracy, and provide critical insights to support our business functions.
About the Role- Drive operational efficiency by identifying bottlenecks and implementing streamlined processes.
- Conduct regular hygiene checks on pipeline data to ensure accuracy, completeness, and consistency.
- Develop and present multi-dimensional performance review templates and views for various functions to key management personnel monthly.
- Pipeline Management:
- Conduct regular hygiene checks on pipeline data to ensure accuracy, completeness, and consistency.
- Maintain and update the real-time dashboard by ensuring accurate and timely feeding of pipeline data.
- Lead and coordinate marketing initiatives for both software and partnerships functions.
- Work on required documentation and database management for campaigns.
- Prepare and deliver accurate daily, weekly, and monthly reports without any misses, ensuring timely distribution to relevant stakeholders.
- Conduct in-depth analysis of existing data to identify trends, opportunities, and areas for improvement.
- Identify bottlenecks and inefficiencies in current workflows across all functions.
- Design and implement highly effective and streamlined processes to optimize operational efficiency.
- Manage lead funnel with various lead generation avenues and track weekly to share timely recommendations.
- Lead outreach and set up key meetings for team members.
- Work as a bridge between business functions and headquarters to coordinate and align on various scheduled and ad-hoc reports, initiatives.
- 3-4 years of experience in MIS, Inside Sales Operations, or Sales Operations roles.
- Proficient in data analysis tools such as Excel, SQL, BI tools like Tableau/Power BI.
- Strong analytical and problem-solving skills with the ability to translate data into actionable insights.
- Proven track record of designing and optimizing operational processes.
- Meticulous attention to detail and a commitment to data accuracy.
- Excellent written and verbal communication skills with the ability to present complex information clearly to diverse audiences.
- Demonstrated ability to manage multiple projects simultaneously and deliver on deadlines.
- Strong interpersonal skills and ability to collaborate effectively with cross-functional teams.
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