Master Manager of Clean Spaces

2 days ago

Bikaner, Rajasthan, India beBeeCleaning Full time ₹ 20,00,000 - ₹ 25,00,000
Job Title:

Director of Cleaning Operations

About the Role:

The Director of Cleaning Operations is a key position responsible for overseeing and implementing all housekeeping and sanitation operations across a large corporate campus. This role involves managing a substantial team, ensuring impeccable standards of cleanliness, hygiene, and organization throughout a high-traffic office environment that includes thousands of workstations, common areas, and specialized facilities.

Key Responsibilities:
  • Develop and execute a comprehensive strategy for housekeeping services that aligns with overall business objectives.
  • Establish performance metrics to measure and continuously improve cleaning quality, efficiency, and employee satisfaction.
  • Oversee the budget for the housekeeping department, including labor costs, equipment procurement, and supply management.
  • Forecast and manage capital expenditures for cleaning equipment and operational expenditures for consumables.
Operational Excellence and Quality Assurance:
  • Implement and enforce standardized cleaning protocols, procedures, and quality standards for all workstations, meeting rooms, common areas, restrooms, and pantries.
  • Conduct regular, documented inspections and audits of all facilities to ensure compliance with company standards and regulatory requirements.
  • Leverage technology, such as smart cleaning solutions and inventory management systems, to optimize workflows and track service delivery.
  • Address and resolve any cleaning-related issues, complaints, or feedback from employees and management promptly and professionally.
Team Leadership and Development:
  • Lead and manage a large team of housekeeping staff, supervisors, and vendors, fostering a culture of accountability and high performance.
  • Develop and deliver robust training programs covering best practices, safety protocols, use of chemicals (COSHH), and customer service.
  • Create and manage work schedules, assign tasks, and monitor team performance to ensure optimal coverage and productivity.
  • Handle all aspects of HR, including recruitment, hiring, performance reviews, and professional development.
Health, Safety, and Compliance:
  • Ensure full compliance with all local, state, and federal health and safety regulations related to commercial facilities.
  • Implement infection prevention and control measures, especially for high-touch surfaces, to maintain a healthy and safe work environment.
  • Regularly review and update safety procedures, risk assessments, and cleaning protocols to mitigate potential hazards.
  • Maintain accurate records and documentation related to cleaning schedules, inspections, and safety compliance.
Stakeholder and Vendor Management:
  • Manage relationships with external service providers for specialized cleaning services, waste management, and pest control.
  • Collaborate with other departments, including Facilities, IT, and HR, to coordinate cleaning activities and support business events.
  • Promote good hygiene practices among all employees through awareness campaigns and providing necessary supplies.
Required Qualifications:
  • Bachelor's degree in Facility Management, Hospitality Management, Business Administration, or a related field.
  • 10+ years of experience in housekeeping or facility management, with at least 5 years in a senior leadership role overseeing a large corporate environment.
  • Proven experience managing budgets, vendors, and large, diverse teams.
  • Strong knowledge of commercial cleaning techniques, equipment, chemicals, and industry best practices.
  • Expertise in health, safety, and sanitation regulations and compliance.

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