Senior Advisory Professional

6 days ago

Bengaluru, Karnataka, India Diligent Full time
About Us

We empower leaders with technology, insights, and connections to drive greater impact and accountability. Our global team of passionate, smart, and creative people want to make the world a more sustainable, equitable, and better place.

Position Overview

This role is responsible for executing and delivering implementation and enablement of GRC solutions. As a key member of our team, you will collaborate with internal teams to get the job done and leverage your expertise to provide guidance to customers on best practices regarding solution rollout and project execution.

Key Responsibilities
  1. Lead engagements independently or with a team and coordinate task allocation. Deliver Professional Services over the course of the entire customer journey and/or product enablement lifecycle.
  2. Assist PS management, CS team, and other internal stakeholders in the different stages of the customer lifecycle.
  3. Leverage Domain, Industry, and Product expertise to provide guidance to customers on best practices regarding solution rollout and project execution.
  4. Utilize experience to drive successful adoption and reduce associated risks through the delivery of Professional Services.
  5. Perform Quality Assurance of delivery work performed by Advisory Specialists I and II.
  6. Develop Domain and Product knowledge, skill, and expertise to provide guidance to customers on best practices for solution rollout and project execution through continuous learning and personal development.
  7. Identify specialty areas of Domain and/or Product to become a Subject Matter Expert (SME) and prioritize learning and development of those areas.
  8. Act as a mentor for junior team members and support senior management on potential Business Development activities.
Required Experience/Skills
  • 4-8 years of experience in an internal or external client-facing or consulting role.
  • Preferrable, 3-4 years supporting GRC programs or solutions with focus on Audit, Risk Management, and Reporting.
  • Customer First mindset in all undertakings, operating with urgency, excellence, and accountability to customer outcomes and experiences.
  • Maintains a consistently high-quality level of work ethic, including attention to detail, accuracy, and following processes and procedures with stakeholders and customers.
  • Effective time management and organization skills and ability to multi-task in a fast-paced environment.
  • Ability to work as part of a team to deliver in tight timeframes and respond quickly in a constantly changing environment.
  • Passionate about GRC, including governance, audit, compliance, internal controls, information security, ESG, and/or risk management.
  • Excellent communication skills, including delivery of presentations or workshops.
  • Ability to effectively engage customer personnel in solution discussions to resolve issues regarding GRC requirements and goals.
  • Preferrable, but not mandatory, to have Python scripting experience.
Preferred Experience/Skills
  • Knowledge of GRC domain.
  • Client and stakeholder relationship management.
  • Able to work with minimal supervision.
  • Thrives in a fast-moving environment with the ability to multitask.
  • Good working knowledge of Excel.
  • Experience in platform-based products/solutions is an added advantage.
What Diligent Offers You
  • Creativity is ingrained in our culture. We are innovative collaborators by nature.
  • We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting-free days, generous time off policy, and wellness programs.
  • We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
  • Diversity is important to us. Growing, maintaining, and promoting a diverse team is a top priority for us.

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