
Senior Technical Support Specialist
3 days ago
We are seeking a highly skilled and experienced Technical Support Manager to lead a team of talented support analysts in delivering exceptional technical assistance to internal stakeholders and external clients.
Key Responsibilities:- Develop and implement strategic plans to enhance the technical support function, aligning with business goals and objectives.
- Lead initiatives to improve service delivery, efficiency, and customer satisfaction.
- Mentor and develop team members, fostering a culture of continuous learning and professional growth.
- Implement performance management processes to ensure high standards of performance and accountability.
- Build and maintain strong relationships with key clients, acting as a point of escalation for complex issues.
- Gather and analyze customer feedback to drive improvements in service quality and customer experience.
- Collaborate with other departments to ensure a cohesive approach to customer support.
- Facilitate effective communication and coordination between technical support and other teams.
- 6-9 years of experience in IT support, with at least 5 years in leadership or supervisory role.
- Strong knowledge of Windows/Mac OS, Active Directory, M365, networking, and endpoint management tools.
- Proficiency in Collaboration Tools: Microsoft Teams, Outlook, SharePoint, OneDrive.
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Senior AS400 Technical Support Specialist
4 days ago
Hyderabad, Telangana, India beBeeTechnical Full time US$ 60,000 - US$ 1,21,000Senior AS400 Technical Support SpecialistWe are seeking an experienced technical expert to provide senior-level support for our AS400 system. The ideal candidate will have a strong background in COBOL, RPG programming, and DB2 databases.
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Technical Support Specialist
8 hours ago
Hyderabad, Telangana, India beBeeTechnical Full time ₹ 1,20,00,000 - ₹ 1,50,00,000Job Title: Technical Support SpecialistAre you passionate about delivering exceptional IT support to users across the globe? As a Technical Support Specialist, you will play a pivotal role in ensuring seamless user experience through end-to-end technical assistance.About the RoleThis is an exciting opportunity to join our team and take ownership of resolving...
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IT Technical Support Specialist
4 days ago
Hyderabad, Telangana, India beBeeTechnical Full time ₹ 12,09,000 - ₹ 20,10,000Role OverviewThe IT Support Specialist serves as the primary point of contact for all internal IT support issues across a global user base.This role focuses on providing frontline technical assistance, with a special emphasis on macOS, Windows, and SaaS tools.Provide end-user support across multiple platforms.Offer remote assistance using collaboration...
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Hyderabad, Telangana, India beBeeTechnical Full time ₹ 12,00,000 - ₹ 17,00,000Take your technical career to the next level as a Senior Technical Support Specialist for Windows and O365. This is an exciting opportunity to work with Microsoft's consumer products, delivering exceptional support via chat to customers seeking assistance with their issues.About the Role:Position: Senior Technical Process ExecutiveLocation: Work from...
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Technical Support Specialist
2 days ago
Hyderabad, Telangana, India beBeeSupport Full time ₹ 8,00,000 - ₹ 12,00,000Technical Support SpecialistWe are seeking a highly skilled technical professional to provide expert support and resolve technical software issues. As a technical support specialist, you will be responsible for providing exceptional customer service via remote support or on-site visits.Key Responsibilities:Provide technical support to customers...
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Technical Support Specialist
5 days ago
Hyderabad, Telangana, India Intellect IT Full time US$ 90,000 - US$ 1,20,000 per yearCompany DescriptionIntellect IT operates on a "100% onshore (United States)" model, providing all our service offerings within the United States, either onsite at the customer site or at our development center in California. Our commitment to local operations ensures high-quality service and support. For more details, please visit our company's website at...
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Technical Support Specialist
1 week ago
Hyderabad, Telangana, India beBeeTechnical Full time ₹ 10,00,000 - ₹ 12,50,000Job Title: Technical Support SpecialistOverview: We are seeking a skilled technical support specialist to manage production support systems, incident management, and change management.The ideal candidate will have hands-on experience with Service Now (incident management, change management), Linux, Mainframe, Zscaler, SQL, event management tools like...
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Technical Support Specialist
4 days ago
Hyderabad, Telangana, India beBeeSupport Full time ₹ 8,00,000 - ₹ 12,00,000Job DescriptionAs a Technical Support Specialist, you will play a key role in delivering exceptional customer experiences. This role involves providing timely and effective technical support to customers via various communication channels.You will be responsible for resolving customer queries efficiently, accurately documenting issues and resolutions, and...
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Senior Chat Support Specialist
1 week ago
Hyderabad, Telangana, India beBeeTechnical Full time ₹ 20,00,000 - ₹ 25,00,000Unlock a challenging and rewarding career as a Senior Technical Process Executive or Specialist with opportunities to deliver exceptional chat support for Microsoft's consumer products.About the Role:Position: Senior Technical Process Executive or SpecialistLocation: 100% Remote Work in HyderabadExperience: 1 - 4 YearsKey Responsibilities:Provide timely,...
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Senior Technical Support Specialist
1 week ago
Hyderabad, Telangana, India beBeeTechnical Full time US$ 46,227 - US$ 70,191Senior Helpdesk Role OverviewThis senior role is focused on delivering exceptional support and assistance to internal and external stakeholders.Key Responsibilities:Manage and administer tasks or tickets within both internal and client systems.Provide timely and effective resolution to technical issues and queries.Develop and implement process improvements...