Product Delivery Manager

2 weeks ago

Pune, India Sibros Technology Full time

Job Title: Product Delivery Manager

Job Summary:

We are seeking a highly skilled Product Delivery Manager to join our team at Sibros Technology. As a Product Delivery Manager, you will be responsible for driving the delivery of automotive software solutions to our customers. This is a customer-facing role that requires strong communication and project management skills.

Key Responsibilities:

  • Drive the delivery of automotive software solutions by working closely with engineering teams and customer teams.
  • Plan and improve the adoption of company processes and tools for successful delivery of products to our customers.
  • Understand the technical aspects and capabilities of Sibros products to support customer success based on customer use cases, business, and technical requirements.
  • Ensure customer and market insights are communicated to internal teams to influence improvements and product roadmap development.
  • Identify and coordinate internal and customer teams across functions to support customer milestones and enable execution of product delivery and customer success.
  • Partner with sales and business development teams in the pre-sales process and actively lead the RFP response cycle.
  • Cross-functionally coordinate with engineering, product, and validation teams to drive process improvements that increase visibility, throughput, and output quality.
  • Manage and track customer issues, triaging/prioritizing customer requests, and working with Program Management and Engineering Teams to scope and prioritize delivery to customers.
  • Drive action based on feedback and advocating on behalf of the customer to achieve resolutions and product goals.
  • Identify scope for process improvements, recommend best practices, advise executive leadership for change, pilot the change, and train peers for adoption.
  • Conduct and facilitate technical workshops with customers and technology teams to drive better collaboration.
  • Expand your network and professional relationships and help spot opportunities for Sibros and customers.
  • Operate independently with minimal supervision to generate outcomes for our customers and partners, aligning with the internal work culture.
  • Work on assigned internal initiatives that help Sibros innovate faster to stay competitive.

Requirements:

  • Relevant professional experience in a customer-facing position in delivery roles with expertise in managing and delivering results for complex software development efforts, including tools and processes.
  • Familiar with Scrum development methodologies and the supporting tool suites (GitLab, Jira).
  • Skills in setting necessary configuration in JIRA and GitLab for managing daily tactics.
  • Excellent written and verbal communication skills.
  • Excellent presentation skills.
  • Ability to articulate complex technical concepts to different audiences.
  • Experience in the automotive industry.
  • Relevant experience in embedded software and cloud technologies.
  • Experience in Product Management, is a plus.

Perks of Joining Sibros:

  • Competitive and generous total compensation package including equity options.
  • Comprehensive health, dental, and vision plans with company contribution.
  • Flexible vacation and paid time off.
  • 30% domestic travel based on project needs, attending workshops, testing with customers, going live, product support, etc.

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