Sibros - Product Delivery Manager

2 months ago

Pune, Maharashtra, India Sibros Technology Full time

Job Description :


As a Product Delivery Manager, you will be empowered to shape the customer relationships and success for mobility companies, from newer EV companies to OEMs with a hundred years of history behind them, in order to integrate Sibros' next-generation products with their vehicles and systems.

In this customer-facing role, you will be the central point of contact across engagements to help drive success through development, product delivery, and excellent team communication.

What you'll do :

- Drive the automotive software solutions delivery by closely working with the engineering teams and customer teams.

- Plan improve the adoption of company processes and tools for successful delivery of products to our customers.

- Understand the technical aspects and capabilities of Sibros products to support customer success based on the customer use cases, business, and technical requirements.

- Ensure customer and market insights are communicated to internal teams (e. product, sales, engineering, program management) to influence improvements and product roadmap development.

- Identify and coordinate internal and customer teams across functions to support customer milestones and enable execution of product delivery and customer success.

- Partner with the sales and business development teams in the pre-sales process and actively lead the RFP response cycle.

- Cross-functionally coordinate with the engineering, product, and validation teams to drive process improvements that increase visibility, throughput, and output quality.

- Manage and track customer issues, triaging/prioritizing the customer's requests, and working with the Program Management and Engineering Teams to scope and prioritize the delivery to the customers.

- Drive action based on feedback and advocating on behalf of the customer to achieve resolutions and product goals.

- Identify scope for process improvements recommend best practices, advising executive leadership for change, piloting the change and training peers for adoption.

- Conduct and facilitate technical workshops with customers and technology teams to drive better collaboration.

- Expand your network and professional relationships and help spot opportunities for Sibros and customers.

- Operate independently with minimal supervision to generate outcomes for our customers and partners, aligning with the internal work culture.

- Work on assigned internal initiatives that help Sibros innovate faster to stay competitive.

What you should know :

- Relevant professional experience in a customer-facing position in delivery roles with expertise in managing and delivering results for complex software development efforts, including tools and processes.

- Familiar with Scrum development methodologies and the supporting tool suites (GitLab, Jira)


- Skills in setting necessary configuration in JIRA and Gitlab for managing daily tactics.

- Excellent written and verbal communication skills.

- Excellent presentation skills


- Ability to articulate complex technical concepts to different audiences.

- Experience in the automotive industry.

- Relevant experience in embedded software and cloud technologies.

- Experience in Product Management, is a plus.

Work Location /Travel :

- Must be willing to travel to other locations for customer visits, as needed.

- 30% domestic travel based on project needs, attending workshops, testing with customers, going live, product support, etc.

Perks of joining the Sibros team :

- Competitive and generous total compensation package including equity options.

- Comprehensive health, dental, and vision plans with company contribution.

- Flexible vacation and paid time off.

- You're the best person to decide when you need time off.

- Our flexible vacation policy puts you in control.

- Team events and off-sites.

- Budget for online courses, books, and conferences.

- Employee wellness programs to support self-care and overall wellness

(ref:hirist.tech)

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