
Experience Manager
1 week ago
About the Role
">- We are looking for a Customer Experience Expert to join our team. As a key member of our customer experience team, you will play a vital role in ensuring our customers have an exceptional experience with our products and services.
Your Key Responsibilities:
">- Deliver top-notch support to our customers through various channels such as phone, email, and chat.
- Act as a customer advocate, understanding their needs and providing tailored solutions to meet those needs.
- Analyze and resolve product issues by exploring different scenarios or stepping into the customer's shoes.
- Update our internal systems with insights from technical issues and valuable customer conversations.
- Collaborate with the team to drive innovation and improvement by sharing feature requests and clever workarounds.
- Stay up-to-date with the latest features and functionalities and inform our customers about them.
- Follow up with customers to ensure everything is running smoothly on their end.
- Collect feedback directly from customers and share these insights with our teams to drive innovation and improvement.
Your Qualifications:
">- A minimum of 2 years of experience in a customer-facing role.
- Versatile support skills to handle calls, chats, and emails.
- A customer-centric approach to everything you do.
- Tech-savvy with knowledge of help desk software and remote support tools.
- Strong communication and problem-solving skills.
- Fluency in English and Hindi.
What We Offer:
">- Competitive salaries and benefits.
- An extensive medical insurance plan that covers employees and their dependents.
- Flexible working hours to maintain a healthy work-life balance.
- Tailored vacation and leave policies.
- A reward system that celebrates hard work and milestones.
- Opportunities for learning and upskilling.
- A fun and inclusive work environment.
About Us:
">- We believe in equality and inclusivity.
- We value diversity and promote a culture of respect.
- We are committed to making a positive impact in our community.
-
Operations Director
1 week ago
Pushkar, Rajasthan, India beBeeGeneral Manager Full time ₹ 18,00,000 - ₹ 21,00,000Operations Director OpportunityOur hotel is currently seeking a seasoned Operations Director to lead our team and drive the successful operation of the property. As an key member of our management team, you will be responsible for overseeing daily operations, managing staff, and ensuring exceptional guest experiences.Key Responsibilities:Manage hotel...
-
Guest Experience Manager
2 weeks ago
Pushkar, Rajasthan, India beBeeHospitality Full time ₹ 4,50,000 - ₹ 7,50,000About the RoleWe are seeking a dedicated Guest Experience Manager to join our team. This is an exciting opportunity to be part of a dynamic hospitality brand.Key Responsibilities:Deliver exceptional guest experiences, fostering a welcoming atmosphere.Manage front desk operations efficiently, ensuring seamless check-ins and check-outs.Handle phone calls,...
-
Retail Experience Manager
2 weeks ago
Pushkar, Rajasthan, India beBeeLeadership Full time ₹ 8,00,000 - ₹ 12,00,000Exhibition LeaderWe are seeking a skilled Exhibition Leader to manage our retail experience centre, delivering exceptional customer experiences that meet the highest standards.Maintain seamless adherence to retail operational protocols.Conduct timely stock and sample audits.Elevate housekeeping and hygiene standards.Promote compelling visual merchandising...
-
Pushkar, Rajasthan, India beBeeCustomer Full time ₹ 80,00,000 - ₹ 1,20,00,000Unforgettable Vacations for Couples:We create personalized experiences tailored to strengthen relationships.Our team brings over 10 years of expertise from leading travel businesses, backed by investors like InfoEdge Ventures, First Cheque, and Eximius Ventures.Job Responsibilities:Handle real-time customer queries and manage escalations...
-
Client Experience Manager
2 weeks ago
Pushkar, Rajasthan, India beBeeClientSuccess Full time US$ 80,000 - US$ 1,10,000Job Title: Client Success AssociateDrive client satisfaction and growth by providing exceptional service, support, and tailored solutions.Responsibilities:Build and maintain strong relationships with clients to understand their needs and deliver results that exceed expectations.Collaborate closely with internal teams to develop and implement effective client...
-
Learning Experience Manager
1 week ago
Pushkar, Rajasthan, India beBeeDevelopment Full time ₹ 8,00,000 - ₹ 17,00,000Job OverviewThe Training Officer will oversee new hire training and soft skills development, as well as manage monthly cyclic activities including refresher training, update training and PKT. This role requires the ability to execute training tasks/assignments on short notice and deliver process improvement.The Training Officer will take accountability for...
-
Customer Experience Manager
1 week ago
Pushkar, Rajasthan, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 12,00,000Customer Service Professional Job DescriptionThis position involves delivering top-notch customer support, ensuring customer satisfaction, and providing excellent service.Responsibilities include responding to customer inquiries, resolving issues, maintaining accurate records, and proactively reaching out to customers to ensure their needs are met.Key...
-
Digital Brand Experience Manager
2 weeks ago
Pushkar, Rajasthan, India beBeeCommunications Full time ₹ 90,00,000 - ₹ 1,20,00,000About This RoleThis is a full-time, hire on immediate basis, on-site role in Lower Parel, Mumbai. Applications will be preferred from the fashion/fashion e-commerce domain.Key Responsibilities:Brand Voice & Storytelling:Elevate The Chic Indian's brand voice and storytelling across all digital channels to create a consistent tone and style.Develop...
-
Experience Designer
1 week ago
Pushkar, Rajasthan, India beBeeImmersive Full time ₹ 8,00,000 - ₹ 12,00,000Immersive Experience SpecialistAt our innovative marketing firm, we pioneer experiential brand interactions through cutting-edge technologies and creative strategies.We specialize in experiential marketing, AR (Augmented Reality), Gen AI, MR (Mixed Reality), and CGI (Computer-Generated Imagery).This is a full-time, on-site role for an Immersive Experience...
-
Director of Digital Experience
2 weeks ago
Pushkar, Rajasthan, India beBeeDigitalMarketing Full time ₹ 20,00,000 - ₹ 25,00,000Job OverviewThe Head of Digital Media is responsible for driving the development and execution of digital media strategies across various channels. This role requires a deep understanding of digital marketing principles and the ability to analyze complex data sets to inform strategic decisions.Daily tasks include developing and implementing media plans,...