Digital Governance Expert

2 weeks ago

Hyderabad, Telangana, India beBeeContentModeration Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

Job Title: Director of Digital Governance

Job Description:

We are seeking a seasoned professional to lead our Digital Governance initiatives. As Director, you will drive business growth and excellence in this critical function.

The ideal candidate will have a strong background in Trust & Safety / Content Moderation, with experience in leading large teams of remotely located professionals for global clients. You will work closely with key client partners to drive strategy, build relationships, and deliver exceptional results.

Key Responsibilities:

  • Lead operations and spearhead processes for excelling business targets for Social Media Content Review Business Unit
  • Work with key client partners to drive Trust & Safety Strategy, focusing on increasing client footprint and reducing risks in the Content Moderation space
  • Build deep understanding of client's global footprint, specific goals, nuances of largest markets, and POCs and decision makers in each market
  • Architect end-to-end systems from pre-sales/envisioning stage to implementation and transition to support through complete solution development life-cycle
  • Prioritize operational tasks within the team, providing technical accounting support as needed
Required Skills and Qualifications:

  • Extensive experience in leading large & diverse Trust & Safety / Content Moderation teams of remotely located professionals for a Global client
  • Experience with Operations & People Management in Business Process Outsourcing
  • Confirmed knowledge with client relationship and critical issue management
  • Experience in Operations Account Management including Financial management, QA and Risk Management
  • Perseverance, understanding and resilience when leading sophisticated situations and complicated priorities
Benefits:

  • Lead AI-first transformation - Build and scale AI solutions that redefine industries
  • Make an impact - Drive change for global enterprises and solve business challenges that matter
  • Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
  • Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
Others:

We are an Equal Opportunity Employer and consider applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

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