Senior Business Analyst
5 days ago
As a senior business analyst, you will play a pivotal role in driving analysis, design, and optimization of RCS-related products and processes. You will serve as a strategic liaison between business stakeholders and technical teams, ensuring alignment between business objectives and technology solutions.
This role is ideal for someone with strong analytical skills, who can analyze and document existing RCS business processes, systems, and operations to identify improvement opportunities. You will develop business models, process flows, and use cases for current and future states, facilitating clear communication between technical and non-technical teams.
Your key responsibilities will include:
- Business Process Analysis & Optimization: Analyze and document existing RCS business processes, systems, and operations to identify improvement opportunities, cost reductions, and new revenue streams.
- Data-Driven Insights: Collaborate with cross-functional teams to unlock potential growth opportunities, manage stakeholder expectations, and act as a liaison between business and IT teams.
- Requirements Gathering & Documentation: Elicit, analyze, and clearly document business and system requirements for RCS projects, translate complex business needs into data-driven actionable solutions and functional specifications.
- Data Analysis & Insights: Perform comprehensive data analysis to identify patterns, trends, and actionable insights for RCS decision-making, define and track key performance indicators (KPIs) to measure the success of implemented solutions.
In this role, you will have the opportunity to lead or participate in user acceptance testing (UAT) to validate the functionality and usability of new or enhanced RCS systems and processes. You will also collaborate closely with developers and testers to ensure requirements are accurately implemented and quality standards are met.
To be successful in this role, you will need to possess excellent presentation, communication, stakeholder management, and leadership skills. You will also need to have the ability to manage multiple projects simultaneously and adapt to evolving business needs.
Required Skills & Qualifications:
- Bachelor's in technology/engineering degree from a reputable institution in Computer Science, Electronics, and Communications.
- 7+ years of experience in business analysis, with at least 2 years in telecom or RCS-related projects preferred.
- Strong understanding of RCS technology, telecom business models, and digital communication trends.
- Proficiency in data analysis tools, business, and business process modeling, and documentation standards.
We Offer:
- A dynamic work environment that fosters innovation and collaboration.
- The opportunity to work on cutting-edge projects and technologies.
- A competitive compensation package that reflects your value to the organization.
Why Join Us?
- We are a team of passionate professionals who are dedicated to delivering exceptional results.
- We offer a supportive and inclusive work environment that encourages growth and development.
- We are committed to making a positive impact in our industry and beyond.
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