Cloud SaaS Engineer
6 days ago
As a Cloud SaaS Engineer at Alteryx, you will play a key role in deploying, maintaining, and operating Alteryx's Cloud SaaS Products. This is a new discipline at our company where the team works with Product Engineering, Infrastructure Engineering, SRE and the Customer service teams to ensure SaaS services are available and performant. The team will originate customer software/service fixes, contributing to various code bases, and ensuring product availability, scalability, and resiliency. In addition, team members will automate responses to alerts and program alert remediation.
Key responsibilities include:
- Deploying, provisioning, and maintaining Alteryx's Cloud SaaS products.
- Working with product teams on non-functional requirements for SaaS products including resiliency, security, availability.
- Improving and configuring product observability/alerts and automating remediation through programming.
- Serving as an escalation point for customer SaaS instances for availability, performance and application behavior issues.
- Demonstrating critical thinking and growth mindset, enthusiastic about learning new technologies quickly and applying the gained knowledge to address customer problems.
- Authoring code fixes for software/service issues and working with Product Engineering teams to merge code.
- Participating in an on-call rotation for off-hours support on a periodic basis if required.
We are looking for highly skilled individuals with experience in designing, programming, and/or operating distributed systems software, as well as proficiency in programming languages such as Python, Go, Node.js, Java, .NET, or another modern programming language. Additionally, experience with Kubernetes, OpenShift, k3s, or another container orchestration technology, CI/CD technologies like ArgoCD, Jenkins, or another CD, and Helm, Docker, and Jenkins is highly desired. If you have a passion for problem-solving and are an expert in your craft, we encourage you to apply.
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