Lead Trainer

We seek a seasoned leadership trainer to enhance the capabilities of our leaders and managers.

This role focuses on improving leadership competencies, such as decision-making, strategic thinking, and communication. The ideal candidate will have experience in designing and delivering training programs that develop employees into effective leaders.

• Training Program Development:
  • Design and deliver training programs that enhance leadership skills of managers and team leaders across various departments.
  • Develop key leadership competencies such as decision-making, strategic thinking, emotional intelligence, and communication.
• Managerial Skills Training:
  • Conduct workshops that enhance managerial skills, focusing on team management, performance evaluation, coaching, and conflict resolution.
  • Assess skill gaps and provide targeted solutions to improve team leadership.
• Team Building Collaboration:
  • Organize and facilitate team-building exercises, workshops, and group activities that promote effective communication, trust-building, and collaboration among teams.
  • Implement training that enhances teams ability to work cohesively toward common goals, boosting productivity and morale.
• Client Relationship Management:
  • Train employees on best practices for client management, improving communication with clients, handling client expectations, and managing conflict.
  • Conduct role-playing and situational training to help employees handle challenging client interactions with professionalism and tact.
• Behavioural Skills Development:
  • Develop training modules to improve behavioural skills, such as conflict resolution, stress management, negotiation, active listening, and adapting to organisational change.
  • Utilise various training methods (e.g., workshops, role-playing, case studies) to ensure engagement and maximum retention.
• Training Evaluation Feedback:
  • Evaluate the effectiveness of leadership and behavioural training programs through feedback, assessments, and post-training analysis.
  • Continuously refine and improve training modules based on feedback and evolving business needs.
• Support and Mentoring:
  • Provide coaching and mentoring to leaders and managers to ensure the application of learned skills in real-world scenarios.
  • Offer ongoing support to employees at all levels to help them achieve their leadership and behavioural goals.

Requirements:

• Experience:
  • 5-7 years of experience in leadership training or a related field.
  • Prior experience in healthcare or a similar service-based industry is beneficial.
• Skills:
  • Proven experience in developing and delivering leadership, behavioural, and team-building training programs.
  • Excellent interpersonal and communication skills, with the ability to engage and inspire diverse audiences.
  • Strong facilitation skills with the ability to manage group dynamics and foster an interactive learning environment.
  • Experience in training managers and senior leaders in areas such as team management, client relations, and performance improvement.
• Education:
  • MBA or a related postgraduate degree in Human Resources, Organisational Development, Psychology, Business Administration, or a related field.
  • Certification in leadership development, coaching, or related training programs would be advantageous.
• Attributes:
  • Strong leadership presence with the ability to influence and inspire others.
  • A passion for employee development and continuous improvement.
  • Results-oriented, with a focus on measurable improvements in individual and team performance.
  • Empathetic, with a strong understanding of human behaviour and team dynamics.