Debt Recovery Specialist
4 weeks ago
Collections Executive Job Description
We are seeking a skilled Collections Executive to join our team at Zenatix Solutions. As a Collections Executive, you will be responsible for contacting clients, informing them of their outstanding debts, and ensuring payments are made according to the agreed payment terms.
Key Responsibilities:
- Review the company's debtor list to identify outstanding debts
- Ensure that bills are submitted in compliance with customers' requirements
- Contact customers to inform them of their upcoming payments and overdue bills
- Maintain accurate customer payment records
- Write final notice warnings to customers when payments are not being made
- Respond to customer queries in a professional and timely manner
Requirements:
- Bachelor's degree in accounting, business management, or a related field with 3-5 years of experience
- Previous experience working as a Collections Executive
- Excellent knowledge of accounting and reconciliation procedures
- Excellent negotiation and communication skills
- Proficiency in Excel, including Vlookup and Pivot tables
- Highly organized and process-driven with a high level of attention to detail
About Zenatix Solutions:
Zenatix Solutions is a leading provider of IoT-based automation and monitoring solutions. We are committed to driving sustainability and delivering energy efficiency, temperature compliance, and asset management solutions for our customers. As a Collections Executive, you will be part of a dynamic team that is passionate about delivering exceptional results and exceeding customer expectations.
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