Ocean Freight Operations Specialist

2 days ago

Vijayawada, Andhra Pradesh, India beBeeFreight Full time ₹ 20,00,000 - ₹ 24,00,000

Job Overview:

The Ocean Freight Manager is responsible for overseeing all ocean freight operations in the region, ensuring compliance, service quality, and cost efficiency.

This role supports Regional Heads in achieving ocean Profit & Loss objectives, drives process improvements, fosters stakeholder collaboration, and delivers superior customer service while leading the ocean operations team effectively.

Key Responsibilities:

  • Manage and control all ocean freight operations (FCL, LCL, imports, exports) in the West region, adhering to compliance, service quality, and cost efficiency standards.
  • Drive P&L performance for the ocean freight product in the region, meeting revenue, gross profit, and cost optimization targets.
  • Build and maintain strong relationships with carriers, NVOCCs, and vendors to secure competitive procurement rates and optimal space allocation.
  • Collaborate with sales and account management teams to support business growth, enhance customer satisfaction (NPS/CSAT), and expand market share in key trade lanes.
  • Monitor regional performance through KPIs (transit times, documentation accuracy, operational efficiency) and take corrective action to ensure service reliability.
  • E nsure adherence to company SOPs, ISO standards, and regulatory requirements while driving process improvements and digitalization.
  • Lead, mentor, and develop the regional ocean operations team, fostering engagement, capability building, and performance delivery.

Requirements:

  • Bachelor's Degree in Business, Logistics, Supply Chain, or a related field.
  • Minimum 10-12 years of relevant working experience in the logistics industry in similar capacity with regional or P&L responsibilities.

Skills and Qualifications:

  • Strong analytical and problem-solving skills; both short-term/tactical and long-term/strategic
  • Act as focal point for logistics-related escalations and complaints, and all other quality matters
  • Knowledge of sustainability practices in shipping and logistics.
  • Familiarity with international trade regulations and customs processes.
  • Exposure to cost-optimization or process re-engineering projects.

Interpersonal Skills:

  • Excellent verbal and written communication skills.
  • Strong leadership, stakeholder management, and team development capabilities.
  • Strong negotiation skills with shipping lines and vendors.
  • Ability to manage conflict and drive alignment across functions.
  • Experience in handling cross-cultural teams and global stakeholders.

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