
Business Operations Specialist
2 days ago
Role Description:
The ideal candidate will be responsible for driving business growth and improvement by analyzing organizational needs, gathering requirements, and ensuring effective solutions are delivered to meet objectives.
Responsibilities:
- Collaborate with stakeholders to gather, analyze, and document business requirements.
- Translate business needs into functional and technical specifications.
- Conduct gap analysis, feasibility studies, and process improvements.
- Work with development, QA, and operations teams to ensure requirements are met.
- Assist in creating business cases, workflow diagrams, use cases, and user stories.
- Support UAT (User Acceptance Testing) and validate solutions against requirements.
- Prepare reports, dashboards, and presentations for management.
- Ensure compliance with organizational standards and industry best practices.
Qualifications:
- Bachelor's degree in Business, IT, or related field.
- Strong analytical and problem-solving skills.
- Proficiency in tools such as MS Excel, MS Visio, JIRA, or Confluence.
- Excellent communication and interpersonal skills.
- Ability to work independently as well as collaboratively.
- Knowledge of SDLC, Agile, or Waterfall methodologies.
Preferred Skills:
- Experience in domains such as Finance, Healthcare, Retail, or IT services.
- Familiarity with SQL and data analysis tools.
- Certification in CBAP/CCBA/Agile BA (optional but a plus).
Key performance indicators include:
- Effective requirement gathering and documentation.
- Successful implementation of business solutions.
- Timely delivery of project results.
As a Business Operations Specialist, you will play a critical role in driving business growth and improvement.
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