AI Business Operations Generalist

1 week ago

Thāne, Maharashtra, India beBeeGeneralist Full time ₹ 1,00,00,000 - ₹ 1,50,00,000
About a Marketing, Support & Sales Suite for E-commerce Brands

We are a SaaS startup building an AI-native suite that provides solutions for e-commerce brands. Our mission is to revolutionize the way businesses operate and succeed.

Our team is passionate about creating innovative products that meet the evolving needs of our customers. We believe in empowering entrepreneurs and businesses to thrive in today's competitive market.

This is a true business generalist role that involves working closely with our CEO on cross-functional initiatives. It's an intense, always-on, high-impact role. If you enjoy all things business & operations, juggling multiple initiatives and like rolling up your sleeves to get the job done, this might be the role for you.

The role will involve working with different business functions to solve problems with first-principle thinking, managing key partnerships, supporting HR and org-level initiatives, perfect for someone who thrives in ambiguity, likes solving unstructured problems, and enjoys collaborating across functions.

Key Responsibilities:
  • Solve high-impact, cross-functional problems that don't have clear owners — your primary responsibility is to bring clarity, drive execution, and deliver outcomes.
    • Collaborate with Sales on initiatives to maximise revenue — from identifying and fixing funnel leakages to shaping pricing/packaging strategies and enabling the team with better processes and tools.
      • Work closely with Customer Success to drive outcomes on critical KPIs like trial conversions, onboarding health, retention, and churn — through both strategic inputs and process design.
        • Own and drive key partnerships (e.g. payment providers, enablement tools), ensuring seamless coordination across teams and timely execution.
          • Lead company-wide initiatives in collaboration with HR — from improving onboarding processes to driving org health projects.
            • Support strategic hiring efforts — from workforce planning to closing key roles, especially in Sales, CS, and Ops.
              • Drive revenue and capacity planning, working with the CEO and team leads to ensure resources and targets are aligned.
                • Design and maintain key business metrics and dashboards, ensuring accurate, actionable data is available for decision-making.
        Requirements:
        • 2+ years of early-stage startup experience on the business side.
          • Love all things business and sales and don't shy away from getting your hands dirty to get the job done.
            • Can context-switch between domains (support → sales → HR) without losing depth.
              • Comfortable with early-stage startup imperfections and able to operate in disorder.
                • Extremely high agency and adaptability to make things happen.
          Perks:

Generous ESOPs, quarterly off-sites, cult fitness membership, personal development opportunities, and salary in advance.

Core Values:
  • Go Above And Beyond
  • Making Things Happen
  • Say It Like It Is
  • Progress Over Perfection
  • Don't Take Yourself Seriously, Take Your Work Seriously
How to Apply:

If this sounds interesting drop a personal note with why you'd want to work with us and what makes you a good fit.

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