
Medical Support Specialist
3 days ago
Clinical Operations Coordinator is a key role for any healthcare organization, and we are seeking an individual to fill this position in our India office.
As Clinical Operations Coordinator, you will be responsible for executing templated clinician/clinic communications via approved channels, maintaining accurate records, and following strict SOPs to ensure confidentiality.
Key Responsibilities:
- Execute templated, high-volume clinician/clinic communications via approved channels (no ad-libs).
- Maintain records accurate: titles (Dr vs Clinic), dedupe, validate org details, maintain Do-Not-Contact lists.
- Triage inbound responses using canned flows and update trackers.
- End-of-day QA: counts, exceptions, and variance notes.
Requirements:
- 0–2 years in medical scribe / hospital admin / pharmacy back-office / RCM / insurance back-office / medical transcription / clinic coordinator roles (or a stellar fresher who loves process work).
- Strong written UK English and comfort with monotony; zero improvisation.
- Basic Google Sheets/Docs; familiarity with EMR/EHR/HIMS is a plus.
- Confidentiality mindset (PHI aware); accuracy > speed.
What We Offer:
- UK hours (typically 13:30–22:30 IST; Mon–Fri; BST/GMT adjusts).
- Long-term, stable back-office role.
- Remote (India).
Industry: Hospitals & Health Care
Job functions (choose on ): Healthcare Services, Administrative (avoid Operations).
Seniority: Entry level
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