Strategic Customer Engagement Specialist

2 days ago

Erode, Tamil Nadu, India beBeeCampaign Full time US$ 60,000 - US$ 75,000

Senior Campaign Manager Job Overview

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The ideal candidate will have a proven track record of designing and executing end-to-end campaigns that drive customer engagement and revenue growth.

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This role requires collaboration with stakeholders to gather and prioritize requirements, convert them into technical specifications, and write user stories.

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Expertise in CRM systems, campaign management tools, and database management is essential.

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A bachelor's degree in Business, Marketing, Data Science, or a related field is required.

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Strong analytical thinking, problem-solving abilities, excellent communication and collaboration skills are must-haves.

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Proficiency in SQL for data extraction and reporting is necessary.

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  • ">
  • Develop and execute test scenarios with clients.">
  • Presentation of complex data in a clear, understandable way to non-technical stakeholders.">
  • Write complex SQL scripts for data extraction and reporting.">
  • Conduct regular system audits and propose improvements.">
  • Work closely with development teams to ensure successful product implementation.">
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Required Qualifications:

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  • ">
  • 5+ years of experience in telecom sector campaign management.">
  • Minimum 2-3 years of business & technical analysis experience.">
  • Strong organizational skills.">
  • Excellent communication and collaboration skills.">
  • Proficiency in SQL for data extraction and reporting.">
  • Experience translating business needs into technical specifications and user stories.">
  • Bachelor's degree in Business, Marketing, Data Science, or a related field.">
  • English: Minimum B2 level.">
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Preferred Qualifications:

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  • ">
  • Experience in Campaign, CRM, or other customer-facing areas.">
  • Proven telecom sector background.">
  • Knowledge of Arabic - preferred but not required.">
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Skills:

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  • ">
  • Expertise in CRM systems and campaign management tools.">
  • Knowledge of Martech solutions like Adobe (is a plus).">
  • Familiarity with Unix/Linux commands.">
  • Proficiency with databases (PostgreSQL, Oracle, MSSQL).">
  • Ability to read logs and work with JSON/SOAP API integrations.">
  • Experience creating C-Level reports.">
  • Knowledge of Power BI or similar reporting tools.">
"]},

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