Care Experience Partner

2 days ago


Mohali, Punjab, India beBeeCustomerCare Full time

Job Title: Care Experience Partner

Job Description

Greetings from Taskus. We are here to discuss the opportunity for a customer care role.

Key Responsibilities:

  • Customer Support: Deliver top-notch support via chat, voice calls, and documentation verification.
  • KPIs & KRAs: Be well-versed in all performance metrics and targets.
  • Flexibility: Adapt to varying shift timings and working days.
  • WFO Expertise: Demonstrate comfort with Workforce Optimization processes.
Required Skills & Qualifications

We seek candidates with:

  • Minimum 12 months of experience in customer-facing roles.
  • Strong understanding of KPIs and KRAs.
  • Flexibility to work diverse shifts and days.
  • Proficiency in WFO tools.
Benefits

This role offers the chance to grow your career in customer care and develop expertise in process optimization.

Join our team and contribute to delivering exceptional customer experiences.



  • Mohali, Punjab, India beBeeCardiology Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Job OverviewThis is an exciting opportunity for a highly skilled Intensive Care Specialist Doctor to join our healthcare team.Responsibilities:Provide high-level critical care services to patients with unstable conditions, such as hypertension/hypotension, airway or respiratory compromise, acute renal failure, and cardiac arrhythmias.Conduct close patient...


  • Mohali, Punjab, India Rramp consultancy Full time

    Customer Care Executive(agent level)understand customer queries and respond to it ensuring that all queries/concerns are answered.answer their questions in a clear and concise manner using full sentences without grammatical and spelling errors.respond to customers in the prescribe format given by the clientProcess type: International non-voice inbound (live...


  • Mohali, Punjab, India Impetus Career Consultants Full time

    During a Typical Day, You'llAnswer incoming calls from healthcare plan members.Understand the coverage and healthcare requirements by interacting with members on the phone.Resolve member issues through verbal and written communication.What You Bring to the RoleMin 1 year of customer service experience (international).Ability to read, write, and converse...


  • Mohali, Punjab, India Impetus Career Consultants Full time

    During a Typical Day, You'llAnswer incoming calls from healthcare plan members.Understand the coverage and healthcare requirements by interacting with members on the phone.Resolve member issues through verbal and written communication.What You Bring to the RoleMin 1 year of customer service experience (international).Ability to read, write, and converse...


  • Mohali, Punjab, India Impetus Career Consultants Full time

    During a Typical Day, You'llAnswer incoming calls from healthcare plan members.Understand the coverage and healthcare requirements by interacting with members on the phone.Resolve member issues through verbal and written communication.What You Bring to the RoleMin 1 year of customer service experience (international).Ability to read, write, and converse...


  • Mohali, Punjab, India Impetus Career Consultants Full time

    During a Typical Day, You'llAnswer incoming calls from healthcare plan members.Understand the coverage and healthcare requirements by interacting with members on the phone.Resolve member issues through verbal and written communication.What You Bring to the RoleMin 1 year of customer service experience (international).Ability to read, write, and converse...


  • Mohali, Punjab, India Impetus Career Consultants Full time

    During a Typical Day, You'll Answer incoming calls from healthcare plan members. Understand the coverage and healthcare requirements by interacting with members on the phone. Resolve member issues through verbal and written communication. What You Bring to the Role Min 1 year of customer service experience (international). Ability to read, write, and...

  • Associate Professor

    2 weeks ago


    Mohali, Punjab, India CHANDIGARH UNIVERSITY Full time

    Chandigarh University invites applications from academically distinguished, research-oriented, and industry-engaged candidates for the positions of Associate Professor and Professor in the Department of Optometry. The selected faculty will contribute to excellence in teaching, clinical training, research, and academic leadership while aligning with...

  • HR Business Partner

    2 days ago


    Mohali, Punjab, India beBeeProcess Full time ₹ 20,00,000 - ₹ 25,00,000

    As a highly skilled and experienced HR Operations Process Consultant, you will play a pivotal role in shaping the strategic direction of our organization's human capital management function.Key Responsibilities:1. Interview Coordination: Collaborate closely with hiring managers and candidates to schedule interviews, ensuring seamless recruitment processes.2....

  • Pediatric Intensivist

    2 weeks ago


    Mohali, Punjab, India Fortis Full time

    Job DescriptionKey Responsibilities:1. Clinical Management PICU- Provide round-the-clock care for critically ill children with:- Respiratory failure, sepsis, shock, trauma, poisoning- Neurological emergencies, cardiac issues, post-operative care- Manage mechanical ventilation (invasive & non-invasive), hemodynamic support, and renal replacement therapy.-...