
Career Growth Opportunities Available: Support Specialist
4 days ago
About Us
At our organization, we strive to enhance daily life with innovative and ergonomic solutions that prioritize comfort and well-being. Our mission is to design products that empower individuals to live better.
Job Summary
We are seeking a motivated and enthusiastic Customer Service Representative who is eager to begin their career in customer support. The primary focus will be on handling customer calls with professionalism and empathy, ensuring clear communication in both Hindi and English languages.
Responsibilities
- Handle inbound and outbound customer calls with professionalism and empathy.
- Provide accurate information regarding products and services.
- Record and update customer interactions in the CRM system.
- Assist in resolving basic queries and escalating issues when required.
- Evaluate customer satisfaction by delivering quality conversations.
Requirements
- 0–6 months of experience in customer service (freshers are welcome)
- Excellent communication skills in Hindi and English
- Good listening skills, patience, and a positive approach to handling queries
- Basic computer skills with the ability to use CRM tools
What We Offer
A dynamic work environment, opportunities for growth and development, and the chance to make a real impact on people's lives.
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