
Dynamic Business Leader
2 weeks ago
We are seeking a dynamic and experienced leader to head our PLM IT Services Practice. This role requires deep domain expertise, people management skills, customer relationship skills, and strong business acumen.
Key Responsibilities:
- Practice Leadership
- Define the strategic roadmap for the PLM practice aligned with company goals.
- Build, manage, and scale practice capabilities, including people, solutions, tools, and processes.
- Establish technical and delivery excellence within the practice.
- Strengthen the PLM practice by enhancing offerings, reusable assets, and capabilities.
- Manage the practice (multiple projects) with minimal dependency on top management.
- Collaborate with Sales & Marketing to define and execute go-to-market (GTM) strategies.
- Support pre-sales activities, including proposals, RFPs/RFIs, and customer presentations.
- Drive account mining and expansion opportunities within key client accounts.
- Build and maintain strong C-level relationships with strategic customers.
- Understand financial KPIs and actively drive profitability and growth targets.
- Ensure timely, high-quality, and cost-effective delivery of all projects within the practice.
- Implement robust governance frameworks, conduct regular reviews, and manage escalations.
- Define and monitor delivery KPIs and SLAs to ensure consistent performance.
- Manage services project delivery with strong customer management and satisfaction focus.
- Identify future skill requirements and proactively build internal competencies through training, mentoring, and hiring.
- Collaborate with HR to attract, retain, and develop top PLM talent.
- Build a scalable organization supported by strong internal processes and IT systems.
- Manage the talent pyramid effectively — including skills alignment, attrition control, and resource utilization.
- Drive the creation of reusable IP, frameworks, accelerators, and proprietary solutions.
- Contribute to thought leadership through whitepapers, webinars, and industry events.
- Stay ahead of emerging market trends, tools, technologies, and competitor strategies.
Key Skills & Requirements
- Experience Range: Min 15 to 25 years
- Experience in IT services with at least 5 years in Project/Practice Management.
- Minimum 5 years of experience managing multiple projects simultaneously.
- Proven experience in building and scaling practices or Centers of Excellence (COEs).
- Optional: Strong background in one or more PLM platforms (e.g., 3DEXPERIENCE, Aras Innovator, Windchill, Teamcenter).
- Deep delivery and people management experience across global, cross-functional teams.
- Strategic thinking, strong business acumen, and demonstrated executive presence.
- Excellent communication, interpersonal, and negotiation skills.
- Engineering or Technology graduate; MBA preferred.
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