Process Trainer Role
3 weeks ago
We are seeking an experienced and skilled Process Trainer to join our team at Vimerse Infotech Inc. The ideal candidate will have a strong background in training and development, with the ability to deliver high-quality training programs to new hires and existing team members.
Key Responsibilities:
- Design and deliver comprehensive training programs for process trainers
- Conduct regular training sessions for new hires and existing team members
- Evaluate the effectiveness of training programs and make recommendations for improvement
- Develop and maintain relationships with training stakeholders to ensure alignment with business objectives
Requirements:
- Bachelor's degree in a relevant field, such as education, communications, or business
- Minimum 3 years of experience in training and development, preferably in a BPO industry setting
- Strong knowledge of BPO processes and operations, with the ability to analyze and interpret data to inform training decisions
- Excellent communication and presentation skills, with the ability to engage and motivate diverse audiences
- Immediate joiner preferred, with a notice period of up to 15 days
Interview Rounds:
- HR Round: candidates will participate in a panel interview with a member of the HR team
- Presentation Round: candidates will deliver a presentation on their training experience and approach
- Ops Round: candidates will participate in a mock training session with a member of the operations team
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