Insurance Operations Manager

4 days ago


Noida, Uttar Pradesh, India EXL IT service management Full time
About This Role

In this critical leadership position as Insurance Operations Manager, you will be responsible for overseeing a team of professionals who handle complex customer inquiries, client relationships, and transaction monitoring within the Group Insurance department.

Responsibilities Include:

  1. Managing day-to-day operations to ensure seamless delivery of services.
  2. Leading by example, fostering a culture of excellence, and motivating your team to achieve exceptional results.
  3. Developing and implementing process improvements to drive efficiency and quality.
  4. Maintaining strong relationships with clients, stakeholders, and cross-functional teams.
  5. Collaborating with leadership to set strategic goals and objectives.
  6. Fostering a culture of continuous learning and development within the team.

Requirements:

  • Bachelor's degree in a relevant field (e.g., business, management).
  • At least 5 years of experience in the insurance industry, preferably in a supervisory role.
  • Exceptional leadership, communication, and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • Proficiency in Microsoft Office and insurance software applications.


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