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Customer Support Analyst Assistant

3 weeks ago


Bengaluru, Karnataka, India Aurigo Software Technologies Full time

Aurigo Software Technologies is a leading provider of cloud-based software solutions for capital infrastructure and private owners.

About Us

Our company builds innovative technology to help our customers effectively plan, build, and maintain their assets. With over 300 customers in various sectors, we have extensive experience in delivering high-quality solutions.

The Role

We are seeking an Intern - Customer Support candidate who will be responsible for providing exceptional customer support and ensuring customer satisfaction. Key tasks include:

  • Assisting customers with inquiries and resolving issues in a timely manner.
  • Analyzing customer feedback and making recommendations for improvement.

This role requires strong interpersonal skills, technical support abilities, and analytical skills. If you have a Bachelor's degree or are currently pursuing one in a relevant field, we encourage you to apply.

Key Qualifications
  • Customer Support and Satisfaction skills.
  • Interpersonal Skills for effective communication with customers.
  • Technical Support abilities.
  • Analytical Skills for evaluating customer feedback and performance metrics.
  • Strong problem-solving skills and ability to work independently.

We offer a dynamic work environment and opportunities for growth and development. If you are passionate about delivering excellent customer service, we invite you to explore this opportunity further.