Business Process Optimization Expert
2 days ago
We are seeking a skilled business systems analyst to join our team. The ideal candidate will have experience administering Jira and Confluence, as well as AI-driven automation features. They will be responsible for leading cross-functional projects from discovery through rollout, using Agile frameworks.
The successful candidate will possess strong integration skills with REST APIs, webhooks, and scripting languages such as Python or Node.js. Fluency with analytics and reporting tools like eazyBI, Tableau, or BigQuery is also essential.
This role requires the ability to communicate effectively with executives, power users, and frontline teams. The ideal candidate will have a passion for experimentation, continuous improvement, and simplifying complex processes.
Required Skills and Qualifications- 6+ years of experience administering Jira and Confluence, with at least 3 years in a business systems or product ownership capacity for an organization of 5,000+ users.
- Proven record leading cross-functional projects from discovery through rollout, using Agile, Prosci/ADKAR, or similar frameworks.
- Strong integration skills with REST APIs, webhooks, and scripting (e.g., Python, Node.js).
- Fluency with analytics and reporting tools such as eazyBI, Tableau, or BigQuery.
- Polished communication and facilitation skills—comfortable presenting to executives, guiding power users, and supporting frontline teams.
Please note that this role requires candidates to work in US Shift.
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